Manager, Business Efficiency Unit

R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1 is publicly-traded organization with employees throughout the US and international locations.

Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patient’s and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.

The Business Efficiency Unit (BEU) Manager will be responsible for overseeing the daily operations of the BEU and its staff. Serves as a team leader to the BEU senior specialists and will report to the BEU director along with the senior specialists.

RESPONSIBILITIES

• Work directly with project teams who request special projects and temporarily redeploy specialists to assist as necessary
• Assist in adding or changing standard BEU training materials
• Review specialist volume levels and adjust staffing as necessary. The manager will be the key owner of BEU staffing and will work with the director on any tricky staffing situations
• Review evaluation drafts before they are submitted/communicated
• Creating a fun, balanced work team vibe
• Conducting interviews for new specialists
• Signing off on FTE timesheets and updating as necessary (missed clock-outs)
• Help build metrics while also monitoring department-wide performance daily and work with the seniors to address any concerns
• Work with the BEU Director to implement new initiatives following leadership directions (additional f/u support, new BEU standard tasks, etc.)
• Communicate and coordinate directly with other team managers (Projects, RSG, etc) on all things BEU including giving updates in the manager meetings
• Signing off on EXP temp workers’ and R1 Global members’ timesheets
• Work together with the BEU director to help implement and monitor process changes, updates, growth, and other initiatives
• Gameplan with Senior Specialists concerning underperforming specialists and discuss communication and solutions
• Act as a mentor and leader to the senior specialists

REQUIRED QUALIFICATIONS

• Intermediate to Advanced Technical Knowledge of CDP and Workflows
• Self-starter comfortable working alone as well as in teams
• 5+ years of related experience with 6+ months of people management experience
• Excellent time management skills
• Client Systems experience
• Strong leadership and communication skills

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package including:

• Tuition Reimbursement
• 401K with Company Match
• Parental Leave
• Paid Time Off, Volunteer Time & Holidays
• Comprehensive Medical, Dental, Vision & RX Coverage
• Company-Paid Life Insurance, Short-Term Disability & Long-Term Disability

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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