Business Intelligence Specialist Jobs

Otter - Who we are:

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. Here is a peek into how it works

Join us as we serve those who serve others.

What you’ll do:

• Create dashboards for internal stakeholders focusing on performance;
• Support front-line research to support new product development initiatives;
• Create pitch collateral, presentations, dashboards and reports to Sales, Customer Success and Onboarding teams;
• Identify and execute opportunities to improve efficiency post-sales process;
• Assist in developing and supporting customer-facing customized analytics dashboards;
• Standardize elements of the sales process while leaving space for a personalized touch;
• Procure, analyze and visualize data to use in customer presentations;
• Own strategic projects, including building MVPs and calculating unit economics;
• Operate cross-functionally, strategizing with traditional sales teams to maximize conversion;

What we’re looking for:

• Technical fundamentals in: SQL (required), Excel (required), Google Cloud, Big Data Analytics, Scripting (Python, JavaScript or similars);
• Exceptional organizational skills;
• Excellent written and verbal communication;
• Solid project & stakeholder management;
• Ability to build, construct & structure aesthetic presentations.

Why join us:

• Impactful work: You’ll own the full sales cycle from the first point of contact to closing the deal. With challenging targets, you’ll be able to push yourself, make an impact in the industry, and help restaurants succeed.
• Early-stage company: Join one of the fastest-growing SaaS companies revolutionizing the food industry
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.
• Growing market: You’ll be focused on an $80 billion market that’s projected to reach at least $500 billion by 2030 in the US alone.
• Career development: We set you up for success with a 30-day hands-on training program to equip you with all of the skills you’ll need to succeed in sales. You’ll continuously learn about the market and industry trends.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.

What else you need to know:

This role is based in Los Angeles and it’s an in office position (5x/week in person). We believe that people do their best work when they are together and being together is the best way to rebuild culture (specially after pandemics). As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in-person. That’s why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week.

Ready to join us as we serve those who serve others?