Business Analyst - Omnichannel

Business Analyst

The business Analyst will work alongside other business analysts and report directly to the program manager. The main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To be successful in this role, the candidate should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.This position would support Omnichannel Dynamic Creative project and hence knowledge of that discipline would be expected.

Evaluate business process, gather requirements from business leads and look for process improvements. Content creation around digital assets. Exp in agency background. Understands digital marketing systems where ads will be delivered. The goal is to work with the businesses to understand the creative process and translate that to the product owners.

Business Analyst Responsibilities:

• Staying up to date on the latest process and technical advancements to automate and modernize systems.
• Performing requirements analysis.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Conducting meetings and presentations to share ideas and findings.
• Updating, implementing, and maintaining procedures.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Documenting and communicating the results of your efforts.
• Managing projects, developing project plans, and monitoring performance.
• Working closely with clients, technicians, and managerial staff.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Ensuring solutions meet business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Monitoring deliverables and ensuring timely completion of projects.
• Managing competing resources and priorities.
• Prioritizing initiatives based on business needs and requirements.
• Allocating resources and maintaining cost efficiency.
• Providing leadership, training, coaching, and guidance to junior staff.
• Performing user acceptance testing.

Business Analyst Requirements:

• Exceptional analytical and conceptual thinking skills.
• Advanced technical skills.
• A track record of following through on commitments.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Experience creating detailed reports and giving presentations.
• A history of leading and supporting successful projects.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• A bachelor’s degree in business or related field or an MBA.
• Excellent planning, organizational, and time management skills.
• Experience leading and developing top-performing teams.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• A minimum of 5 years of experience in business analysis or a related field.