Data Analyst Jobs

Company: Cargill Inc.

Job Title: Data Analyst

Location: 9320 Excelsior Blvd,Hopkins,MN,55343.

Pay: $32.14/hr. on W2 with benefits.

Only US Citizen or Green Card Holder

Monday through Friday: 8:00-5:00 pm with some flexibility

Job Details:

What will the Client Support Analysts do? Retrieve, organize and analyze data to identify trends that will help improve operations (80%)

Examples:

• Mine disparate data to seek Client Experience improvements

• Validate client feedback through data analytics

• Gauge adoption of services (e.g., MyGIT forms, (this is a portal for clients to submit requests)

• Refine IT Field Services BI Site report to add structured data

• Client Satisfaction Survey comment analysis

• Client Effort Score data prep and analysis

• Detect MyGIT (this is a portal for clients to submit requests) form changes or defects

• Affirm reported metrics definitions

• Data analysis for FS health checks

• Ratify & mine value > 190,000 software licenses

• Escalation data analysis. Refine report, PBI

Other responsibilities (20%):

• Client Support operations: resolve tickets assigned to process new site contacts, new VIPs

• Site contact program maintenance

• IT (Field Services) Smart Spot/Roadshow assistance

• Assist with support for ticket escalations

Preferred previous Cargill experience

• The Client Support Data Analyst 2 will develop and provide business insights to help leaders make better decisions.

• You will partner with internal stakeholders and help execute a business technology strategy that improves compliance, meets requirements and drives efficiencies through standardization and innovation.

• In this position, you'll demonstrate familiarity with business technology concepts, data management and decision support.

• Facilitate data extraction, collection, cleansing and preparation for consumption.

• Drive reporting through the use of available technology (Tableau, Power BI, Alteryx, SAP) and develop technical solutions for an effective, efficient data analytics platform. Respond to ad-hoc data requests. Ensure timely and accurate data models that provide management information and analysis of function performance (key performance indicators, metrics).

• Conduct analyses of performance variables, data management, measurement and analytics, data design principles, concept and practices.

• Develop, with colleagues, detailed understanding of the business, and offer mentorship or technical solutions to solve business problems. Solve issues, while escalating more complex issues to appropriate staff.

What will the Client Support Analysts do? Retrieve, organize and analyze data to identify trends that will help improve operations (80%)

Examples:

• Mine disparate data to seek Client Experience improvements

• Validate client feedback through data analytics

• Gauge adoption of services (e.g., MyGIT forms, (this is a portal for clients to submit requests)

• Refine IT Field Services BI Site report to add structured data

• Client Satisfaction Survey comment analysis

• Client Effort Score data prep and analysis

• Detect MyGIT (this is a portal for clients to submit requests) form changes or defects

• Affirm reported metrics definitions

• Data analysis for FS health checks

• Ratify & mine value > 190,000 software licenses

• Escalation data analysis. Refine report, PBI

Other responsibilities (20%):

• Client Support operations: resolve tickets assigned to process new site contacts, new VIPs

• Site contact program maintenance

• IT (Field Services) Smart Spot/Roadshow assistance

• Assist with support for ticket escalations

Monday through Friday: 8-5:00 with some flexibility