Business Analyst - Enrollment

On-Demand Group is currently seeking for a Business Analyst with extensive experience regarding the enrollment processes in the healthcare industry.

Business Analyst - Enrollment

Role: Contract

Duration: Through 2023

Location: 100% Remote

Preferred Experience: Health Insurance Industry, Enrollment experience, Agile, and knowledgeable with DevOps (alternatives: Jira or VerionOne). Enrollment Team primarily focused on DHP backlog items, but a blended team. Enrollment team needs an analyst that can rapidly take information and advance the work without guidance; having a PO and other teams as supporting, but trying to reduce the work on the POs to be present in every interaction and elevate them to looking ahead on roadmaps.

POSITION OVERVIEW: The Sr. Business Analyst works with business partners and end users throughout the organization to understand and document customer requirements and assist with project implementation. These requirements are documented in a way that is understandable to the business with the necessary level of detail and clarity for IT. The Sr. Business Analyst provides analytical guidance to the project team throughout the project lifecycle. Data analysis, understanding of technology, and assisting with the translation of business requirements into system requirements are important to this role. The Sr. Business Analyst will use their comprehensive knowledge of the health care industry, business processes, data repositories, and IT systems to resolve issues, automate and improve business processes, and assist with the implementation of IT solutions. The ideal candidate has at least 3 years of business analyst, business systems analyst, and/or business architect experience. In this role, you will be a leader in defining scope, high level process flows and business context for several projects of various sizes. You will be asked to define user stories and elicit high level and detailed requirements from business stakeholders. Some professional exposure to healthcare is required with experience in the healthcare payer space preferred.

KEY ACCOUNTABILITIES:

Requirements Analysis (30%):

Work with business stakeholders and partners to help identify and understand their requirements within the scope of a project.

Gain alignment by asking effective questions, gathering the right individuals for elicitation, conducting productive facilitation, negotiating compromises and establishing relationships.

Generate and build complete user stories and/or deep functional and technical requirements that are sufficient to capture the essence of what is being asked, why it is important and who benefits from the effort. Ensure that requirements clarify the business value and are accessible and understandable to any team.

Engage with the product team towards defining a solution that addresses the requirements in a way that will be satisfying to our stakeholders. Produce artifacts that may include feature definitions, user stories, flow-charts, swim-lanes, SIPOCS, and feasibility studies. Assist with data analysis in support of issue resolution or solution options on highly complex projects.

Feature Delivery (30%):

Working with the Scrum Master, the BA is responsible for keeping the team and business stakeholders on track for meeting commitments. Drive decision making, compromise and agreement by identifying deliverables that provide value . Clarify the approach for gathering requirements and managing issues and risks. Work with technical teams to identify solution options that best meet business need.

Communication (20%):

A primary skill-set of a BA (any level) is appropriate, timely and polished communication. The Sr. BA is responsible for escalation when required, resolving conflict if needed, gaining formal approval of business requirements, and working with business segment leads, operations team members and IT team members for successful implementation.

Consultation and BA Practice Support (20%):

The BA will explore ideas, assess current business processes to identify improvement opportunities (technical and operational), conduct gap analysis, and help to develop business cases. Partner with the technical team to outline solutions and provide estimates and identify risks. Support creation of test plans / scenarios, post-implementation support requirements, and lessons-learned.