Business Analyst Iii - 100% Remote In Texas

Under the general supervision of the Child Care regulations Enhancement and Release Manager, this position will lead and facilitate business analysis for the service-request lifecycle. A primary focus of this role will be leading the development of user stories from the business requirements for utilization by the agile development team along with the creation of acceptance criteria for validation that desired business needs are fully met when implemented. Additionally, this position will ensure consistency of requirements analysis, requirements documentation, System & User Acceptance Testing across multiple project teams and system enhancement efforts within the Child Care Regulations group. This position is classified as a fulltime position (40 hours a week). Work outside of regular hours may be required. Travel to other work location may be required. Performs other duties as assigned.

Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Serves as senior analyst with primary emphasis on leading and facilitating the service-request lifecycle (through customer-related service request responses, business requirements coordination across program areas, business rules and requirements solicitation from requesters, business requirements peer reviews, technical specifications and related artifacts review, and monitoring system integration and user acceptance testing prior to implementation).

Oversees the development of business and user requirements coordination that support projects or system enhancements. Acts as liaison between technical and non-technical customers, effectively providing automated solutions to business problems. Meets with staff, customers and stakeholders to establish current and future priorities with IT components to support the program’s business needs and those of the agency. Identifies and document steps to achieve established priorities. Documents clear, detailed, and thorough technical specifications for simple to complex requests. Communicates technical business processes verbally and via workflow diagrams.

Oversees and provides input on the requirements management process across the System Development Life Cycle (SDLC). Collaborates with IT areas to perform analysis, design and planning during project development and implementation stages. Develops and conducts training sessions that educate customers, colleagues and stakeholders on business processes, business analysis techniques and standards.

Participates on project teams in the delivery of IT solutions through the analysis and documentation of business processes, requirements, and specifications. Promotes productivity and efficiency by studying current practices, helps customers analyze complex technical and managerial processes, identify inefficiencies, and assist customers to realize business value.

Other duties as assigned. (Includes but is not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.)

Knowledge Skills Abilities:

Knowledge of facilitation techniques in discussing requirements

Knowledge of System Development Life Cycle (SDLC) Methods

Knowledge of process improvement methods

Knowledge of relational databases and database design.

Knowledge of Business and Requirements Analysis.

Knowledge of database management systems such as Sybase, Oracle and/or SQL Server and SQL scripting

Working knowledge of the Agile SDLC and how business requirements are translated into user stories.

Skilled in eliciting business and technical requirements

Skilled in communicating complex design and technical issues, as well as writing business cases and product requirements

Skilled in effective verbal and written communication and presentation skills

Skilled in gathering input, formulating a plan, and carrying it to fruition

Skilled in providing exceptional follow-through and customer-service

Skilled in performing queries, extracting, and joining data using SQL and/or other query languages.

Skill in critical thinking and problem solving.

Skill in effective verbal and written communication.

Ability to analyze systems, processes, and procedures

Ability to write and revise standards and procedures

Ability to explain abstract concepts in concrete terms to a variety of audiences, including technical, non-technical and executive personnel

Ability to translate complex data into user-friendly information.

Ability to analyze systems, processes, and procedures

Ability to analyze coordinate and solve complex problems; work in a team environment; and handle multiple projects

Registration or Licensure Requirements:

Initial Selection Criteria:
Graduation from an accredited four-year college or university with a major in computer Science, Business Administration, Management, or related field. May substitute direct work experience on a year-for-year basis.

Minimum of 5 years’ experience as a Business Analyst or similar job function with at least two years in an Agile SDLC environment. Experience working with relational database including Microsoft SQL Server, Oracle Database, MySQL, or IBM DB2 preferred.

Additional Information:
This position can telework 100% from any location in Texas consistent with HHS telework policies. Applicants from outside Texas must be willing to relocate within 60 days of hire.

Applicants must provide information relevant to the experience requirements in the specific job history section of the application. Agency salary policy, budget and candidate’s qualifications will dictate final salary offer.

MOS Code:
There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.

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HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.