Business Analyst - Commerce

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

About the team

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth can not be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. Our team is working on key business strategy planning and analytics. We are committed to bringing insights into daily operations, enabling executive teams to make strategic decisions, and keeping business on track with on-going data analytics.

TikTok is home to a new kind of shopping culture. Community Commerce blends community, entertainment, and shopping that makes product discovery so unique on TikTok. The TikTok community is having a catalytic and culture-defining impact on modern retail. We are looking for passionate and talented people to join our ecommerce strategy team.

In this role, you will:

- Act as the key strategy partner to the fast-growing TikTok ecommerce team; take a strategic and data-driven approach to provide recommendations on business growth

- Conduct in-depth analysis of ecommerce business, including traffic efficiency, user behavior, merchant operation, etc

- Collaborate with cross-functional teams to build short-term and long-term strategic plans and drive high impact projects

- Provide solid support for business growth through internal and external research and competitor benchmarking

Qualifications

- 2-5 years experience of strategic and analytical experience at leading tech companies or consulting / investment firms;

- Strong analytical skills and problem-solving capabilities; experience in livestream and ecommerce industry is preferred

- Fast learner, highly self-driven with curiosity and structured thinking

- Excellent communication skills, can effectively handle cross-functional collaboration; highly responsible, independent, and resilient

- Skills such as SQL/Python will be a plus but not mandatory

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at [email protected]