Bond & Specialty Program Management - Underwriting Manager

Underwriting$103,300.00 - $170,400.001Underwrite new and renewal business in a Business Unit for assigned offices. Considers all strategic aspects of the situation and can make independent decisions within underwriting authority. Assist field office in achieving their budgeted financial results (premium, loss ratio, retention, commissions, pricing, and new business) through execution of Business Unit strategies. Support sales goals and plans of field offices and help build and maintain producer relationships. Communicate product information and strategies to field offices and provide technical leadership.

• Understand and communicate Health Care segment strategies to the field. Assist MGU to ensure they execute strategies on their accounts to produce budgeted results. Actively seek feedback regarding strategies and work with MGU to take actions necessary to address issues.
• Ensure MGU is inputting accurate underwriting documentation/ information in account management systems and adherence to documentation standards. Monitors and reports on finding for the Head of Program Management.
• Portfolio Management - Continuously manage portfolio of Health Care business (maintain quality of business required by Business Unit strategy).
• Act as the industry/subject resident expert for Health Care.
• Within authority limit, make timely and prudent decisions consistent with Program Management and Bond and Specialty Insurance Business Unit requirements and standards and within submission timeframe.
• As the referral Health Care Underwriter, assure that policies and accounts are effectively underwritten, handled and documented in compliance with Business Unit and regulatory standards and requirements.
• Work with MGU to ensure underwriters are appropriately assessing Health Care risk for the Bond and Specialty Insurance and accounts in the MGU.
• Assist the MGU underwriters with the most complex/demanding accounts and risks and consider different approaches toward risks to maximize profitability (e.g., pricing, retention, endorsements, limits, indemnity, and security) by considering all factors related to the account.
• Make appropriate decisions as referral Underwriter.

• Support and encourage cross sell opportunities between the MGU, Bond and Specialty Insurance and Travelers.
• Perform other duties as assigned.
• Producer and account interaction focuses on meeting customer expectations regarding response time and knowledge of products and business.
• Operations Responsibilities:
• Actively participate in Program Management and MGU meetings.
• Interact and participate on national projects having an impact on the business. Leads projects as required.
• Work strategically and tactically with producers to ensure appropriate level of understanding of company goals and objectives and MGU understands the same.
• Participate in Health Care related producer and industry functions to increase visibility in the marketplace, network with key players in the territory and industry, and increase knowledge of the industry.
• Facilitate partnership between the Field Office and the MGU on sensitive account specific communication and participate in the communication if necessary.
• Act as a partner with the Field to review MGU sales plans and determine appropriate levels of MGU visibility to support Field and producer relationships.
• May participate with MGU on account specific direct sales efforts to influence the outcome of the sale.
• Ensure MGU demonstrates superior responsiveness to the Field (consistency, quick response, knowledge of products).
• Maintain a collaborative relationship with MGU, Field Office and Home Office (i.e. Program Claim, Legal, Actuarial) colleagues.
• Execute on policies, procedures, and strategies.

• Minimum of 5 years of equivalent work and/or industry experience.

• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.