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Program Manager - Case Management (Notional Opportunity)

Company

Acuity International
Address , Phoenix, 85004
Employment type
Salary
Expires 2023-10-14
Posted at 9 months ago
Job Description
Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!
  • The Program Manager/ PM Relief #2 will collaborate closely with the Program Director to report all resource allocations needs, in adherence with contractual requirements.
  • All services shall be provided in accordance with established standards, principles and ethics of the profession, applicable professional specialty organizations, and the high-quality standard for which Acuity International is recognized.
  • The Program Manager/ PM Relief #2 is responsible for the general oversight and operational performance of the Case Management Department in an on-site children’s residential facility. This position is responsible for ensuring contractual requirements and client expectations are met at the on-site residential facility. Acts as primary contact to the client during on-site events.
  • The Program Manager/ PM Relief #2 will have general oversite of the Case Management Department, and departments or teams created under the case management division. The Program Manager/PM Relief #2 will also directly report to the Program Director of this division.
DUTIES AND RESPONSIBILITIES:
  • Provides daily reports or any reports needed to ORR.
  • Ensures that children with higher needs are transferred to an appropriate placement in a timely manner.
  • Ensure all timesheets are approved throughout the department in a timely manner.
  • Supervises the Case Management Supervisor and has general oversite of the entire case management, discharge and reunification team, and any other teams developed under the case management division.
  • Responsible for team building, coaching, staff appraisals, performance measures, and training on policy updates.
  • Ensures the case management department are adhering to the safe and timely release of the children in care.
  • Ensures that all contract policies and procedures are adhered to.
  • Validates and approves timesheets for all direct reports.
  • Ensures all case management assessments are completed according to ORR policy.
  • Ensures quality care and provision of services for all children with prompt response.
  • Ensures quality communication with all potential sponsors and family members.
  • Ensures all case management databases are updated according to contract policy and procedures.
  • Ensures quality care for all residents and timely response to children needs.
  • Attends all required meetings internal and external.
  • Ensures all databases are maintained and include quality data.
  • Other duties as assigned by Program Director.
  • Oversees the supervision and compliance in training of all staff under their division.
  • Performs audits and provides recommendations to meet compliance standards.
QUALIFICATIONS:
  • 5 years or more of Operations experience.
  • Bilingual in English and Spanish (Read, Write, Speak)
  • Possess good verbal and writing skills.
  • Clean criminal background check and drug screen.
  • Excellent presentation skills as well as oral and written communication skills.
  • Demonstrated experience training and leading others and adapting to diverse situations.
  • Proficiency with computer, common office equipment, and MS Office products.
  • 5 years or more of case management experience with children or adolescents.
  • Bachelor’s Degree in a social service or related field with 5 years or more experience in fields that demonstrate supervisory and case management expertise., working with vulnerable youth and their families.
  • CPR certification, preferred - while we accept applicants without, all employees in service of this contract require CPR certification
  • Clean Child Abuse and Neglect (CA/N) or child protective services check.
PREFERRED QUALIFICATIONS:
  • Master’s Degree in social work, psychology, sociology, or other relevant behavioral science
Physical Requirements and Working Conditions
  • Able to withstand changing environmental conditions with the weather (rain, lightning, and winds).
  • Must have the ability to lift up to 30 pounds on occasion.
  • Must be able to safely maneuver throughout the job site (sports field, construction areas, etc).
  • Must have the ability to stand, sit, walk, stoop, kneel, squat, crawl, climb, bend, balance and twist for extended periods.
Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.
For OFCCP compliance, the taxable entity associated with this job posting is:
Acuity-CHS, LLC