Benefits Test Analyst Jobs

About Benefitfocus:

Benefitfocus, Inc. (NASDAQ: BNFT) is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served numerous consumers on its platform that consists of an integrated portfolio of products and services enabling clients to more efficiently shop, enroll, manage and exchange benefits information. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental and other voluntary benefits plans as well as wellness programs.

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Benefitfocus is searching for an experienced Benefits Test Analyst to join our Customer Success Organization, Public Sector Team. The Test Analyst is responsible for the planning and project management of all testing activities required to bring our clients live on the Benefitfocus enterprise platform. The Test Analyst works closely with our customers, the Benefitfocus Project Manager, and the other Benefitfocus project team members throughout implementation to ensure quality delivery. The Test Analyst must ensure proper management of the testing activities, including workstream management, risks / issues management, escalations, status reporting, etc. This is a full-time remote position that requires excellent communication, organization, attention to detail, and time management skills. Candidate must reside in the U.S. and be able to work CST and/or EST hours.
Responsibilities:

• Maintain a working knowledge of industry concepts, terminology, events, and trends
• Coordinate and achieve internal and external stakeholder approval on testing activity milestones and deliverables
• Additional responsibilities, as required.
• Maintain an active status view of all projects and manage risk / issue identification and escalations to ensure project remains on track
• Manage a number of projects and test efforts simultaneously
• Facilitate regular status meetings with internal and external stakeholders
• Coordinate internal system testing of solution functionality prior to external testing with clients
• Manage and communicate test environment related activities, including refreshes, downtime, code deployments, customer access, environment set up, etc.
• Work closely with the Project Manager and other stakeholders to develop detailed deployment plans
• Create and maintain integration test plans in accordance with internal and external project plans and technical requirements
• Coordinate, oversee and assign work for Test Analysts designated to your projects
• Create and document test strategies, plans, and scenarios for all post-QA test phases of assigned projects, including validation of front-end applications, data integrations, any custom features, operational processes, post-go live validation, migration testing, etc.
• Manage all internal and external test planning and execution activities
• Own status and progress reporting for testing work stream and provide metric reporting to internal and external stakeholders.
• Maintain a thorough knowledge of the Benefitfocus enterprise platform and products
• Facilitate testing kickoff and be the main point of contact for all stakeholder coordination required to complete testing
• Document and maintain a comprehensive issues log that is visible to internal and external stakeholders
• Attend design meetings and identify downstream dependencies impacting testing success

Experience and Skills:

• Passion for quality
• Ability to handle stressful situations
• Bachelor’s degree is required
• Project planning and management
• Candidates must be a self-starter and be effective at times without clear direction
• Ability to excel in a fast-paced environment
• Ability to manage multiple, simultaneous, competing priorities
• Exemplary organization skills and time management skills
• Knowledge of 834 or other data exchange formats is a plus
• Excellent presentation skills and ability to lead meetings
• Knowledge of benefit plans/structures is a plus
• Experience in HR or benefits management a plus
• Excellent written and verbal communication skills; ability to articulate technical/complex concepts in understandable, business terms to non-technical stakeholders
• 3+ years of experience in software testing, quality assurance, or related area

*This corresponds to BF Consultant II, IC6 role*