Benefits Coordinator Jobs

Description & Requirements
Who we are
lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.
About This Team
Our People & Culture team is leading an important goal for lululemon: in 5 years we will be the #1 employer where people come to grow and develop as inclusive leaders to enable all to be well. The Health & Wealth team is on a mission to continually enhance our employee experience. Our global Health & Wealth portfolio consists of compensation, health benefits, retirement programs, wellness programs, and a number of other important components of the employee total rewards offering and experience. The Benefits Coordinator (Leaves & Accommodations) will report directly to the Manager, Leaves & Accommodations.
A Day In The Life

• Partner with third party administrators (TPAs) and People & Culture Business Partners/Advisors to review leave requests.
• Support with tasks across the Health & Wealth team as required.
• Support Leave and Accommodation Specialists with all Parenthood top up requests in the US and Canada
• Support employees in the USA and Canada with short-term and long-term disability enquires.
• Serve as a liaison and resource to colleagues regarding leaves and accommodations concerns and processes.
• Support our employees in Canada and the USA with leave requests (FMLA, State Leave, Compassionate Care Leave, Personal Leave, Hardship Leave, Parenthood leave, Bereavement Leave, etc.) by providing thoughtful and informed responses to tickets in ServiceNow and reviewing/approving leaves in Workday timely.
• Maintain up-to-date documentation on leave and accommodation processes across North America
• Partner with Leaves and Accommodations Specialists to ensure timely responses, in accordance with established Service Level Agreements (SLAs)
• Process STD claims by completing STD calculations for Canadian STD claims.
• Complete all requested employer statements.

Qualifications

• Proficiency with ServiceNow is preferred
• HR experience/education
• Strong communication & attention to detail
• An interest in leaves and accommodations legislation and best practices
• Using discretion and maintaining employee privacy around sensitive information
• Discernment and decision-making

Must Haves

• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.
• Fosters connection by putting people first and building trusting relationships.
• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.

Compensation And Benefits Package
For Washington Applicants: lululemon’s compensation offerings are rooted in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position in Washington is from  annually; the base pay offered is $49,000 - $61,300 based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our competitive Total Rewards offering, permanent employees in this position may be eligible for our competitive annual bonus offering subject to program eligibility requirements.  
At lululemon, investing in our people is a top priority. We believe that when life works, work works. In addition to our competitive Total Rewards offering, we also have personal and professional development offerings. Our offerings recognize our teams for their performance and support whole person development, including support for employees on how to grow their career:  

• People networks, mentorship programs, and leadership series (to name a few)
• Parenthood top-up
• Savings and retirement plan matching
• Generous employee discount
• Extended health and dental benefits, and mental health plans
• Extensive catalog of development course offerings
• Paid time off
• Fitness & yoga classes

Note: Availability of the incentive programs, benefits, and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.