Automotive General Manager Jobs

Job Summary
To direct and lead Protech operations of the assigned Area by establishing and maintaining company goals and standards for performance, growth, and world class customer service through activities and services to support and measure the success of the overall region.

Responsibilities:

• Manages Protech field resources within the designated Area (e.g. Mobile technicians, Calibration technicians, and Apprentice Calibration technicians) and supports Protech field efforts, to include scanning.
• Experience using OE diagnostic scan tools to perform diagnostics, trim, and mechanical work on all makes and models of vehicles.
• Quality control for field operations
• Review and approve weekly reports to ensure time entry, payroll sheets, and expenses are accurate and on time.
• Perform team engagement and performance evaluations for teammates.
• Providing ongoing training with teammates so we are always up to date with the newest procedures/technologies.
• Addresses billing concerns, questions, and handles financial management for the Area.
• Responsible for recruiting, backfill, cascade training, and leading the team.
• Build and maintain client relationships.
• Understands the needs and nuances of assigned Area. Monitors market performance and responds to support requests.
• Manages and oversees the financials of the Operations business within the Area.
• Responsible for tooling, tooling updates, SAFETY, and inventory (including laptops, OE, other equipment).
• Identifies and resolves performance issues of Protech scanning, Mobile, and Calibration within the Area.

Requirements:

• 2C; years of management experience
• Must have a valid drivers license and ability to pass MVR check.
• Must be 18 years of age
• 10C; years of automotive OE, mechanical, diagnostic experience.

Physical Demands

• Requires frequent driving of company and customer vehicles.
• Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping.
• Extensive travel within designated area.
• Must be able to lift 60 pounds independently