Pay: $12.00 + piece rate

Location:REMOTE

Schedule: Monday - Saturday 8 am - 5 pm with a weekday off (Tuesday, Wednesday or Thursday)

AUTOMATION QUALITY CONTROL SPECIALIST

Overview

Conservice has developed unique software that automatically pulls data from our client's bills and input the data into a uniform company format, saving lots of time in our process. Instead of searching for bills with different formats, they can look directly at the data. The purpose of our Automation Quality Control Specialists position (or AQC Specialists) is to monitor this automated processing software. When errors are found, AQC Specialists are responsible for finding and resolving the problem by collaborating with the IT team. If the bill cannot be processed, you will manually input the bill information. Your work to maintain smooth processes allows your team members to focus more on accuracy, rather than the high volume of bills to process.

Responsibilities

As a AQC Specialist, you will:

• Monitor automated internal utility processing software
• Recognize and research abnormalities within bills
• Coordinate utility requests with utility providers through phone, email, fax, and online
• Collaborate with other team members to resolve bill issues in a timely manner
• Input data from bills into company software
• Phone usage is not required for this position

Preferred Skills

• Attention to detail with the purpose of catching any abnormalities our software may have missed
• Quick mental processing and good hand-to-eye coordination
• Ability to stay focused when the workload can be very repetitive
• Average/Fast typing speed (40-70 words per minute)
• Willingness to learn Conservice software
• Good typing and computer skills

Qualifications:

• HS Diploma or GED