Quality Assurance Supervisor Jobs

ESSENTIAL FUNCTIONS:

• Support the company Recall and Food Defense Program. Conducts mock recalls/traceability exercises as requested.
• Assist in executing Vendor Qualification Program to ensure suppliers and raw materials are in compliance with internal specifications.
• Assist in conducting plants audits to ensure and verify regulatory and customer compliance (HI- DOH, FDA, 3Rd Party Audits (GFSI), Customer Audits).
• Ensure adherence to inspection requirements and customer specifications.
• Trends Food Safety and Quality Objectives, KPI’s, and prepares Monthly Report.
• Maintain FSQ Program & Manual within the plant in accordance with Company policies and procedures. Assist to create and revise HACCP Plans, SOP, SSOP and other policies.
• Applies administrative and record-keeping processes to support the programs listed above. • Continually improve safety record by addressing both physical safety issues and employee safety attitudes with an annual goal of 0% incidents.
• Manages HACCP assessments and reassessments. Composes and edits HACCP plans and strategies for new products. Manage HACCP records and file maintenance.
• Assists in reviewing supplier approval documentation. Oversees audits of local and domestic suppliers, as necessary.
• Assist QA Manager in managing ‘QA Hold’ Program. Assist in identifying and resolving quality issues involving products and raw materials that are out of specifications.
• Execute food safety and quality inspection schedules on a daily, weekly, and structural basis.
• Ensures compliance with all food safety and quality programs, including GMP, HACCP, FSMA and all other prerequisite programs.
• Implement and maintain FSQ program, including but not limited to: FSMA, SOP, HACCP, SSOP & GMP. Work with QA & production team to ensure process & program understanding & compliance.
• Execution and Implementation (50%)

• Maintains proper documentation from all suppliers to ensure compliance with the company supplier approval program (Letters of Guarantee, MSDS sheets – where appropriate, Inspection Approvals, etc.).
• Establishes manufacturing specifications, standards, protocols and procedures for quality control and new product development.
• Develops and manages programs to track, document and respond to customer complaints, potential food borne illnesses, including the development of crisis plans, and the communication of these responses and plans to upper management.
• Audit and evaluate inspection results.
• Commitment to plant safety procedures.
• Individual Contribution (30%)
• Assist in identifying and resolving non-conformances & customer complaints. Conduct root cause analysis to determine proper counter measures. Implements corrective actions.
• Maintains current technical library for all Policies, Programs and Procedures, including GMPs, SOPs and SSOPs.
• Assists in preparing audit responses and feedback for all third party and regulatory audits.
• Evaluates and assists in developing processes, specifications, and Preventive Controls in manufacturing, for ongoing quality assurance of all finished goods.

• Verify daily pre-ops compliance. Assist in QA/Production training. Verify proficiency testing and performs on-the-job compliance verification.
• Develops and executes training programs that support the Company’s objectives as it relates to quality, food safety, and food defense.
• Leadership, Coaching and Development (20%)
• Develop and possess effective leadership qualities to lead, guide, and manage a team of diverse individuals. • Identify developmental opportunities for each team member; assist with preparing individual development plans, with timelines and regular meeting schedules.
• Supervise and monitor inspection activities, staff and give technical direction when needed. Oversees technicians who perform assessments throughout a product's many stages of development.
• Participates and leads the product and process continuous improvement team.
• Oversees the janitorial and sanitation operations for the facility.
• Responsible for assisting in hiring, leading, and motivating teams to achieve goals, and meet customers’ expectations.
• Verify and reviews QA and production records. Ensures timely completion and proper filing.

OTHER RESPONSIBILITIES:

• Performs all duties and maintains all standards in accordance with company policies and procedures.
• Regular attendance is required for the position.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

• Minimum 2 years in Quality Assurance supervisory experience in food manufacturing.
• Strong leadership and management skills.
• Strong verbal, written, and interpersonal skills. Able to conduct clear, concise, and convincing business presentations.
• Proficient in computer systems and applications.
• Bachelor’s degree in food science or related food technology field.
• Ability to summarize, interpret test data and make recommendations.
• Ability to perform college level mathematical and statistical calculations.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
• The position requires carrying less than 30 pounds; bending; stooping; crouching; side bending; overhead reaching; handling; stair climbing; forward reaching; grasping; sitting; standing; walking, finger dexterity; vision; hearing; eye-hand-foot coordination.

COMMUNICATION DEMANDS:

• The position requires talking to employees, supervisors and managers and outside trade persons/vendors; written communication to employees, supervisors, managers, and outside persons/vendors; responding to written or verbal requests; reading; composing written language; receiving verbal and written instructions.

WORK ENVIRONMENT:

• 1) While performing the duties of this job, the employee works in an office environment but may be exposed to weather conditions while traveling.
• 2) The noise level in the work environment is usually light.
• Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.