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Auto Service Advisor/Writer - Full Time

Company

Hendrick Toyota Concord
Address , Concord, 28027, Nc
Employment type FULL_TIME
Salary
Expires 2023-06-26
Posted at 1 year ago
Job Description
Hendrick Toyota Concord
Location: 7670 Bruton Smith Blvd, Concord, North Carolina 28027

Service Advisor Career Opportunity with Hendrick Automotive Group, one of the largest, most successful privately held companies in the U.S., voted #1 in Automotive for Online Reputation and ranked among "Best Dealerships to Work For!"
  • Full Time Automotive Service Advisor at Hendrick Toyota- Driving an integral role in the customer experience, responsible for greeting customers, determining vehicle repairs and relevant costs, selling and scheduling services to be performed.
Core Values:
  • Integrity- Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
  • Commitment to Customer Enthusiasm- Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
  • Teamwork through Trust & Respect- Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
  • Servant Leadership- Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
  • Accountability at All Levels- Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
  • Commitment to Continuous Improvement- Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
  • Passion for Winning- Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Take Advantage of Our Cutting Edge Benefits Package:
  • Education Tuition Reimbursements
  • Top Notch Climate Controlled Shops & Equipment
  • Holiday and Sick Pay
  • Clean State of the art facilities
  • Supplemental Benefits (Short-Term Disability, Long-Term Disability, Life Insurance)
  • Paid Time-Off up to 3 weeks Vacation
  • Dental, Vision, Life Insurance
  • Employer Paid Healthcare & Prescription Coverage
  • NO COST Employee Assistance Program (on-going support for your mental, financial, physical, and social well being)
  • Paid Company and Manufacturer Training
  • Employee Discounts
  • College Scholarship Program
  • Relocation Assistance
  • 401(k) Retirement Plan with Company Match
  • Internal Career Paths & Growth Opportunities
  • Rewarding Performance Based Pay Plans & Bonuses
  • The Hendrick Advantage- be a part of the largest privately owned auto group in the country!
Pre-Qualifications:
  • Valid Driver's License.
  • Satisfactory work experience in Automotive setting.
  • High School Diploma or equivalent.
Environment/Physical Demands:
  • May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Responsibilities may include conducting road tests on customer vehicles, inspection of customer vehicles, and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers and employees from various departments in the dealership.
What Our Service Advisors Do:
  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
  • Other duties as assigned.
  • Estimates cost of mechanical, electrical, or other repairs.
  • Works with customer and technician to identify required maintenance.
  • Maintains CSI at or above Company standards
  • Complies with Company policies and procedures
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
  • Schedules appointments with customer.
  • Meets dealership’s standards for repair and order production.
  • Offers additional services and repairs to customers.
  • Maintains an organized, clean and safe work area.
  • Advises customers on necessary and recommended services.
  • Enters itemized estimate on service order and explains estimate to customer.
Apply Now:
  • Please submit your information and our recruiting team will be in touch shortly!
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. #CB
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.