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Patient Ambassador (Full-Time) Jobs
| Company | TouchPoint |
| Address | , Kyle, 78640, Tx |
| Employment type | FULL_TIME |
| Salary | $22 an hour |
| Expires | 2023-07-27 |
| Posted at | 11 months ago |
- Starting Pay: $22.00 per hour
- Internal Employee Referral Bonus Available
- Location: Ascension Seton Hays - 6001 Kyle Parkway, Kyle, TX 78640 Note: online applications accepted only.
- Requirement: No experience necessary. Willing to train!
- Schedule: Full-time schedule. Monday through Friday, 7:00am - 3:30pm. More details upon interview.
- Internal Employee Referral Bonus Available
- We are hiring immediately for a full-time PATIENT AMBASSADOR position.
Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1183452.
The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
If serving others is in your blood and you thrive on the idea of helping someone heal, TouchPoint is the place for you!
We asked some of our associates why they love working for Touchpoint. Click here to see what they said!
We’re TouchPoint Support Services and our mission is to serve up hospitality, for patients, their families and visitors at Ascension Health hospitals throughout the U.S. But our work isn’t just about cooking, serving, cleaning and transporting patients. We set the stage for healing with sparkling facilities, great food and service.
This is the kind of work that takes a big heart for service and for supporting Ascension’s mission to improve the health of the poor and vulnerable. We’re serious about the role we play in healing – and just as passionate about having fun, supporting each other and serving our communities.
Maybe you have a passion for people and an obsession with service. Or maybe you’re looking for a launchpad for a career managing people. Are you generous and hard working? When you spot a need, are you ready to jump?
Job Summary
Summary: As a Patient Ambassador, you will serve as the primary representative of the Patient Experience Team for your respective unit. You are primarily responsible for successfully completing all assigned patient interviews and new admission visits.
Essential Duties and Responsibilities:
- Promotes client awareness of the Patient Experience Program.
- Provides recognition for employee when programs are implemented with success.
- Completes housekeeping tasks when requested by customer or patients.
- Performs other duties as assigned.
- Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients.
- Resolves housekeeping issues that do not meet standards and ensures housekeeping tasks are followed up on and completed in a timely matter.
- Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership.
- Encourages employee creativity and innovation.
- Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed.
- Assists in customizing programs to meet each account's unique needs as required.
- Assists in effective employee relations programs at unit site.
- Supports client satisfaction at a level that ensures account retention.
Qualifications:
- Possess a thorough knowledge of office procedures and contract administration.
- Ability to use working knowledge of the environment to meet established goals and objectives.
- Fiscal and budgetary skills.
Associates at Touchpoint are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits to associates:
- Pet Insurance
- Retirement Plan
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Discount Marketplace
- Health and Wellness Programs
- Identity Theft Protection
- Associate Shopping Program
In addition, full-time positions also offer the following benefits to associates:
- Flexible Spending Accounts (FSAs)
- Vision
- Medical
- Life Insurance/AD
- Employee Assistance Program
- Dental
- Disability Insurance
- Commuter Benefits
Touchpoint maintains a drug-free workplace.
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).
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