Automotive Service Advisor / Writer | *Up To $90K & Weekends Off | Surprise

Company Description

Christian Brothers Automotive

Benefits:

• Best Industry Training Available
• Lunch Provided 2-3 days per week
• Professional Facility
• Closed Every Weekend To Spend Time With Family & Friends
• Full digital technology communication with customers / Digital Inspection / Customer authorization and transparency
• Personal Time / Vacation - Up to 3 Weeks per year
• Opportunity for Growth
• Up To $90K Annually - Earnings for Service Advisors are Contingent Upon Achieving Exceptional Performance
• Goal Driven and a Rewarding Visionary Environment
• Employee Appreciation Events
• Locally Owned and Operated
• Fun Team Working Environment

Job Title:

Automotive Service Advisor / Writer

Location:

13930 N.Reems Rd. Surprise, AZ 85379

Job Overview:

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.

Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

• Shuttle customers as needed in CBA branded vehicle
• Work together as a team and assist other employees as needed.
• Other duties as assigned.
• Maintain a positive attitude and team atmosphere at all times
• Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Build long-term relationships between the store, yourself and the customer
• Directs, coordinates, and participates in performing customer service activities
• Greet every customer that enters our facility with hospitality and respect
• Communicate on the phone in a clear professional manner
• Ensure that all repairs are performed to proper specifications.

Qualifications

Qualifications:

• Current driver’s licenses
• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role
• Proficiency in Windows based computer software and automotive store applications
• Driving record acceptable to our current insurance carrier

Physical Requirements:

• Occasionally lifting and carrying objects over 50 lbs.
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
• Keeping a brisk work pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 270+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.