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Company | Checkr, Inc. |
Address | Orlando, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet,Marketing Services,Business Consulting and Services |
Expires | 2023-07-29 |
Posted at | 10 months ago |
About Checkr
- Experience leading a remote workforce is preferred
- Adapt and implement process change, policies and improvements in a fast-paced environment of expansion
- Identify and own special projects that directly contribute to the growth and evolution of the candidate experience
- Develop each member of your team and nurture an environment where they can excel through performance feedback, 1:1s, and individual coaching
- Provide day to day leadership and support for a team of contact support specialists
- Work with Operations leadership team to proactively manage workflows and department projects to meet SLAs and challenging goals
- Ability to make data driven decisions; aptitude for basic data analysis
- May assist in working and resolving tier 2, or complex client issues
- Take ownership of escalated issues and follow problems through to resolution
- Self-awareness and a passion to innovate and improve the candidate experience
- 4+ years of experience in a customer-facing role
- 2+ years of experience in leading projects or peers to achieve common goals
- Outstanding organizational, planning and problem-solving skills with the ability to prioritize multiple issues and produce solutions
- Curiosity and a spirit of adventure - we’re building a team for long term success
- Excellent written and verbal communication skills; proven ability to establish relationships with direct reports, peers, executives and clients
- 3+ years of experience in people management
- 100% medical, dental, and vision coverage
- Competitive compensation and opportunity for advancement
- Learning and development allowance
- Flexible PTO policy
- A fast-paced and collaborative environment
- Monthly wellness stipend, home office stipend
- Up to $25K reimbursement for fertility, adoption, and parental planning services
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