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Customer Service Operations Associate Jobs

Customer Service Operations Manager
By Batesville At United States
Coordinates with the Customer Service Quality Manager and Supervisors to deliver and updated system procedures.
Manages the rollup of team metrics to the department level, evaluates results and adjusts to improve results.
Bachelor’s degree (B.S./B.A.) or equivalent from a college or university and/or a minimum of five years related experience and/or training.
Minimum of five years related experience in customer service operations.
Visionary of future state and works to implement the biggest opportunities to improve customers’ experiences.
Company and/or industry knowledge are preferred.
Customer Operations Associate I-Remote
By eStaffing Inc. At Georgia, United States

Role requires strong data entry candidate**

Customer Operations Associate Jobs
By SamaCare At United States
2-3 years of customer service and/or operations experience
Prior experience with health insurance industry is helpful
Ability to embrace change in a scaling environment
Customer Operations Associate Jobs
By John S. Connor, Inc. At Glen Burnie, MD, United States
Full-time Position in Global Logistics
A career with John S. Connor Global Logistics
− 401K and profit sharing
Customer Service Operations Manager
By Provision People At New York, NY, United States
Knowledge and experience in cross-functional management methods and techniques.
2+ years of sales operations or customer service operations or account management operations or client success or client services experience.
Active role in daily management of all services calls.
Identify recurring issues and escalate as needed to the Management Team.
Provide accurate reports and metrics to company management on the status and budget of agreements.
Provide reports (list types of reports) on an agreed schedule to Management team and clients.
Customer Operations Associate I-Remote
By eStaffing Inc. At United States

Title- Customer Operations Associate I Job location- Atlanta, GA-30313 Pay Rate: $20/hr. on W2 Duration - 06 months Job Description The Special Services Team primary ...

Customer Service Operations Coordinator/Manager
By DISYS At Dallas-Fort Worth Metroplex, United States
Job Title: Customer Service Operations Coordinator/Manager
• Proven ability to work in a team of diverse skill sets and cultures
Duration: 1 year contract with possible extension/conversion
Location: Irving, TX (Hybrid; 3x a week onsite)
• Drive administrative, operational, reporting and quality improvements through partnership with internal teams
• Proven ability to work in high-pressure, time-sensitive environments
Customer Operations Associate Jobs
By Johnson Controls At Kansas City, MO, United States
Must have strong interpersonal skills to effectively communicate with both internal and external clients. 
Must have proficient computer skills within the following applications: Microsoft Word, Excel, ACCESS, Adobe and Internet business application usage. 
Must demonstrate the ability to perform work independently, demonstrate solid organizational and attention to detail skills.
Experience and/or basic project accounting or costing principals is desired.
Answers any customer/subcontractors’ inquiries and resolves or escalates customer issues, as appropriate.
Runs query reports, researches, and reconciles unaligned costs.
Associate Manager, Customer Operations
By Checkr, Inc. At Orlando, FL, United States
3+ years of experience in people management
Experience leading a remote workforce is preferred
Work with Operations leadership team to proactively manage workflows and department projects to meet SLAs and challenging goals
Identify and own special projects that directly contribute to the growth and evolution of the candidate experience
4+ years of experience in a customer-facing role
2+ years of experience in leading projects or peers to achieve common goals
Customer Service And Operations Coordinator
By LÉ BENT At Park City, UT, United States
2. Strong skills in data management and Excel
2. Skills and qualification requirements
10. General office management - maintaining neat and tidy space and adequate supplies.
1. Coordination of logistics from warehouse to customers, and any other stock movement requirement that may arise.
6. Manage monthly reporting templates and data provision.
1. 3+ years successful experience in the co-ordination and delivery of administration, operations and customer service.
Customer Operations Associate 40$ Per Hour
By Mission Field At United States
Familiarity with JIRA Service Management, Airtable, Salesforce, Notion, Zapier, Loom, and Asana
Range: min $50,000 - max $56,000 per year contingent on experience & qualifications.
Using our JIRA ticketing system to address and manage requests from fellows, alumni, and internal teams
Experience or familiarity with Google Suite & Slack
Background in Customer Experience or Customer Support
Experience working in an early-stage startup
Customer Operations Associate (Remote)
By Pathrise At United States
Familiarity with JIRA Service Management, Airtable, Salesforce, Notion, Zapier, Loom, and Asana
Using our JIRA ticketing system to address and manage requests from fellows, alumni, and internal teams
Experience or familiarity with Google Suite & Slack
Background in Customer Experience or Customer Support
Experience working in an early-stage startup
Experience working in the tech industry or with tech professionals
Customer Operations Associate Jobs
By Otter At Los Angeles, CA, United States
Proven organizational/time management skills with the ability to prioritize tasks and initiatives in a fast-paced environment
Assist senior customer success managers with the account management of our largest and most strategic customers
Maintain deep knowledge of the Otter product to educate customers and drive product adoption
Experience in the restaurant industry or e-commerce
Increase customer retention by providing world-class, timely service when our customers need it most
Identify customer upsell and cross-sell opportunities within Otter products
Service Technician - Operations Associate
By UnifyWork At Painesville, OH, United States
Create or interpret engineering drawings, schematic diagrams, formulas, or blueprints for management or engineering staff.
1-2 years of Related Experience
Develop manufacturing infrastructure to integrate or deploy new manufacturing processes.
Calibrate or adjust equipment to ensure quality production, using tools such as calipers, micrometers, height gauges, protractors, or ring gauges.
Develop production, inventory, or quality assurance programs.
Analyze, estimate, or report production costs.
Operations Manager, Customer Service Management
By Cardinal Health At , , Tx
Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
What Customer Service Management contributes to Cardinal Health
BA, BS or equivalent experience in related field. Advance Degree may be required
Manages department operations and supervises professional employees, front line supervisors and/or business support staff
Participates in the development of policies and procedures to achieve specific goals
Ensures employees operate within guidelines
Assistant Operations Coordinator / Retail Sales Associate / Customer Service / Receptionist / Scheduler
By Elements Massage® At Coral Springs, FL, United States
Demonstrates complete knowledge of our massage model, therapist skill levels and price structure.
Communicate and work harmoniously with coworkers and the management team.
Works closely with management on a daily basis.
Upgrades sessions by offering enhancements to all medically cleared clients.
Manages lobby flow, ensuring sessions start and end on time.
Mastery of MBO, Scheduling, Data Entry (Intake, PRC and Profile/Appointment Notes) and Checkout Process.

Are you looking for an exciting opportunity to join a fast-growing customer service team? We are looking for a Customer Service Operations Associate to join our team and help us provide exceptional customer service to our customers. As a Customer Service Operations Associate, you will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you are an organized, detail-oriented individual with excellent communication skills, we want to hear from you!

Overview Customer Service Operations Associate is a professional responsible for providing customer service and support to customers. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer service support. They must have excellent communication and customer service skills, as well as a strong understanding of customer service operations. Detailed Job Description The Customer Service Operations Associate is responsible for providing customer service and support to customers. They must be able to respond to customer inquiries, resolve customer issues, and provide customer service support. They must have excellent communication and customer service skills, as well as a strong understanding of customer service operations. They must be able to work independently and as part of a team. Job Skills Required
• Excellent communication and customer service skills
• Strong understanding of customer service operations
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to handle customer inquiries and resolve customer issues
• Knowledge of customer service software and systems
• Ability to maintain customer records
Job Qualifications
• Bachelor’s degree in Business Administration, Customer Service, or related field
• At least two years of customer service experience
• Proficient in Microsoft Office Suite
• Knowledge of customer service software and systems
• Ability to multitask and prioritize tasks
Job Knowledge
• Knowledge of customer service operations
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service regulations
Job Experience
• At least two years of customer service experience
• Experience in customer service operations
• Experience in customer service software and systems
• Experience in customer service best practices
• Experience in customer service policies and procedures
Job Responsibilities
• Respond to customer inquiries and resolve customer issues
• Provide customer service support
• Maintain customer records
• Monitor customer service operations
• Ensure customer service standards are met
• Follow customer service policies and procedures
• Assist with customer service training and development