Associate Digital Product Manager - Level Up Program

H-E-B is one of the largest, independently owned food retailers in the nation operating over 420+ stores throughout Texas and Mexico, with annual sales generating over $34 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 145,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.

Responsibilities

Level Up, is a cohort-based onboarding experience designed to help our newly hired digital talent get acclimated to H-E-B through networking, training, and volunteer opportunities, Tech Talks, and additional hands-on experiences. We believe Level Up will help us strengthen our world-class Digital teams right from the start while helping us build tomorrows tech and people leaders. Watch a short video about Level Up by clicking here.

H-E-B is a 115-year-old grocery retailer, but we're a leading innovator in technology. Recently, we've been investing in our customers' digital experience, using the best available technologies to deliver modern engagement, reliability, and scalability to meet their needs.

As an Associate Product Manager, you'll develop products that ensure a compelling digital experience for our retail Customers, or help arm H-E-B Partners company-wide with world-class business applications to thrive in their jobs. You'll collaborate with business customers to cultivate an intimate understanding of their needs and technology, and then you'll drive the entire technology project lifecycle to make our digital tools work, whether they're for Customers in our Stores or in workplaces across the Company.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do You Have a

HEART FOR PEOPLE... you can see the world through customers' eyes in order to crystalize problems

HEAD FOR BUSINESS... you use data and your experience to create insights and build logical arguments

PASSION FOR RESULTS... you push yourself to consistently and successfully exceed goals

We're Looking For Someone Who

• Spends own / others' time on what's important, who can separate the critical few from trivial many

What is the work?

Project Management / Design & Development

• Applies understanding of / executes against features prioritization as defined by Product leadership and business customers
• May manage a team; communicates clearly; keeps team on task and on time
• Manages reporting metrics for identifying product team successes and failures
• Executes mostly defined solutions; escalates often to make the right decisions
• Collaborates with stakeholders company-wide (e.g., Merchandising, Supply Chain, Marketing, Engineering, Finance & Accounting, Store Operations) to understand / document business needs in an end-to-end manner
• Works closely with business customers, Product Managers, and Engineering Partners to drive entire technology project lifecycle (conception, user research, design and prototyping, development, pilot, launch, measurement, iteration)
• Applies highly localized subject matter expertise; serves as internal consultant
• Supports product backlog maintenance; authors detailed user stories and acceptance criteria
• Accesses / organizes data; builds analyses to understand financial impact of business opportunity and proposed solutions
• Assists in building product and project roadmaps
• With some assistance, manages processes; identifies most critical team issues; escalates issues for resolution
• Applies understanding of product / project vision to assist in coordinating cross-functional teams of Partners / suppliers

What is your background?

• Experience supporting retail, supply chain, ecommerce, or digital marketing operations a plus
• A related degree or comparable formal training, certification, or work experience
• Experience in product management or technology consulting preferred

Do you have what it takes to be a fit as an Associate Product Manager at H-E-B?

• Interpersonal and persuasion skills
• Self-directed
• Ability to leverage data to tell a meaningful story
• Familiarity with Agile / Scrum product frameworks and project management tools
• Ability to break down complex problems into components and reassemble them to improve efficiency and effectiveness
• Verbal / written communication and presentation skills
• Analytical skills
• Knowledge of retail accounting / finance principles
• Excel skills, especially pivot tables
• Ability to affect change; adaptability

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Can you...

• Work extended hours
• Work collaboratively in a fast-paced, deadline-driven environment

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