Product Manager, Associate Jobs

As a Product Manager on the Change Mobilization team, you will act on behalf of the business, operations, and our clients to enhance workstreams supporting the Onboarding Product Team. Responsibilities include but are not limited to analyzing workflow processes, evaluating viable process alternatives, and development of business requirements and functional requirements for the resulting solution. You will also support and participate in design, development, testing, and implementation of requirements throughout their lifecycle to ensure quality and on-time delivery. Primary focus of role will be on transformational documentation initiative associated with client onboarding and account opening.

Job Responsibilities

• Gather requirements through interaction with stakeholders in order to write user stories and specify acceptance criteria.
• Conduct sprint release planning and implementation activities. Measure progress (e.g. value delivered to clients in each sprint).
• Analyze existing processes and systems and make recommendations for improvements.
• Coordinate operational readiness across various teams to ensure proper communication, training, and procedural updates.
• Present reports on progress as well as required decisions, issues and solutions/path to green.
• Work closely with the development and testing teams to ensure the design is feasible, user stories accurately reflect the business need, test plans and scripts are complete, and the product is of high quality.
• Work closely with Front Office, Onboarding, Legal, Risk, Compliance and other partners to strategize, implement, and maintain initiatives that adhere to organizational objectives.

Required Qualifications, Capabilities, And Skills

• Strong analytical skills, preferably with experience in writing business and functional system requirements.
• Ability to communicate effectively with internal partners through verbal and written channels.
• Experience working with an Agile team to gather business requirements, perform detailed analysis, and document user stories; experience working with technology development teams during build and implementation phases. Comfort interacting with technology teams (application development, quality assurance, production support).
• Utilization of data and user research to evaluate recommended solution.
• The ability to manage expectations by establishing and meeting clear timelines, deliverables and milestones.
• Strong time management skills; efficient at multi-tasking and able to work under pressure to deliver multiple business demands on-time and meet a high-level standard.
• Ability to work well in fast paced/multi-tasking environment; be able to easily adapt to changes and adjust strategies as needed.

Preferred Qualifications, Capabilities, And Skills

• Proficient with Microsoft products including; Word, Excel, Access, Project, Visio and/or Change Mobilization Toolset: Signavio, Alteryx, Xceptor. Proficient in Jira and Confluence.
• Able to manage influence upward and downward within function/department. Self-starter with excellent analytical, communication and problem-solving skills.
• BA/BS degree with 3+ years of relevant work experience in a professional setting. 3-5 years of experience working on medium to large technology projects.
• Strong written and verbal communication skills with proven ability to work with all levels of personnel.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

Brooklyn,NY $59,850.00 - $95,000.00; Jersey City,NJ $59,850.00 - $95,000.00