Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Digital Project Manager Jobs
Recruited by DISYS 9 months ago Address Dallas-Fort Worth Metroplex, United States
Amr Regional Training Manager, Applecare
Recruited by Apple 9 months ago Address , Austin
Digital Product Manager - Stores
Recruited by YETI 9 months ago Address , Austin, 78704
Analyst, Digital Product Manager
Recruited by American Airlines 9 months ago Address Dallas, TX, United States
Vendor Relations Manager Jobs
Recruited by Meriplex Communications LTD 9 months ago Address , Houston, 77042, Tx
Digital Product Manager - Stores
Recruited by YETI 9 months ago Address Austin, TX, United States
Associate Digital Product Manager - Level Up Program
Recruited by H-E-B 10 months ago Address San Antonio, TX, United States
Applecare Partner Operations Manager
Recruited by Apple 10 months ago Address Austin, TX, United States
Vendor Relations Manager Jobs
Recruited by UAS International Trip Support 10 months ago Address Houston, TX, United States
Digital Product Manager Jobs
Recruited by Enterprise Solutions Inc. 11 months ago Address Irving, TX, United States
Digital Associate Product Manager
Recruited by Signet Jewelers 11 months ago Address , Dallas, Tx
Digital Product Manager Jobs
Recruited by U.S. Bank National Association 11 months ago Address , Atlanta, 30328, Ga $139,995 - $181,170 a year
Associate Product Manager - Digital Games & Esports
Recruited by Upper Deck 11 months ago Address , Carlsbad, 92008, Ca $25 - $27 an hour
Product Manager Digital Jobs
Recruited by Academy Sports + Outdoors 11 months ago Address , Katy, Tx
Digital Product Manager - Ai - Remote
Recruited by Mayo Clinic 11 months ago Address , Rochester, 55901, Mn $105,268 - $147,308 a year
Assistant Manager - Vendor Risk
Recruited by GID Investment Advisers LLC 11 months ago Address , Boston, 02110, Ma $80,000 - $95,000 a year
Digital Product Specialist Jobs
Recruited by Centennial BANK 11 months ago Address , Amarillo, 79101, Tx
Digital Associate Product Manager- Innovation Economy
Recruited by JPMorgan Chase Bank, N.A. 1 year ago Address , Plano, Tx
Product Manager - Digital Ecommerce (Service And Support)
Recruited by Honeywell 1 year ago Address , Atlanta, 30308, Ga
Manager, Digital Product Strategy
Recruited by American Airlines 1 year ago Address Dallas, TX, United States
Product Manager- Digital Platforms
Recruited by U.S. Bank 1 year ago Address Irving, TX, United States
Remote Technical Product Manager - $200-$250K (Digital Advrtsng)
Recruited by CyberCoders 1 year ago Address Dallas, TX, United States
Director, Digital Product Jobs
Recruited by Harnham 1 year ago Address Greater Boston, United States

Product Manager, Applecare Digital Sales

Company

Apple
Address , Austin
Employment type FULL_TIME
Salary
Expires 2023-09-12
Posted at 9 months ago
Job Description

Summary

Posted: Aug 10, 2023
Weekly Hours: 40
Role Number: 200494190
The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of these people that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple Digital Support is seeking a committed and enthusiastic Product Manager to oversee a suite of applications in the AppleCare eCommerce space. These products enable our customers worldwide to add AppleCare+ coverage for eligible products. Topics of interest in this space include eCommerce best practices for customer experience, problem solving related to worldwide expansion, iOS and web-based development and payment network integrations. The Product Manager needs to have a solid understanding of standard software development processes as well as experience working with development teams. Product duties will rely on your ability to communicate priorities and product vision for consumption by various business teams and partners and to then understand and translate business priorities back to relevant technical teams.

Key Qualifications

  • Background working with and understanding the needs of global teams
  • Experience guiding Agile/Scrum software development projects
  • Passion for working with stakeholder and engineering teams to align on and deliver product vision and strategy
  • A track record of working with engineering and design partners to build technology solutions
  • Familiarity with eCommerce business practices in customer experience
  • Comfortable driving product management principles and processes with business partners, UX/UI design teams and engineering teams

Description

The perfect product manager is responsible for managing key features of the strategic roadmap for online and on-device sales of AppleCare products as well as representing the interests of AppleCare Digital leadership in coordination with the Business Development team, Human Interfaces (HI), Apple Media Products team and Apple Software Engineering team, among others. It will be important to develop and present a strong point of view on our team’s role in stewardship of the AppleCare+ ownership journey and to establish strong working relationships with our partners in engineering, business and UI/UX design. Our team will also act as the authority and champion for use of our sales platforms across Apple, working with teams such as Product Marketing and Apple Retail. It’s also critical to be fully engaged in problem solving related to the overall product vision and to communicate and inspire our closest engineering and business partners to deliver the results. Finally, this position requires knowledge of traditional Product Owner responsibilities in a Scrum team, including developing a compelling vision, managing product backlog, prioritizing needs and working with designers & software development teams to build and launch high quality features within tight timelines.

Education & Experience

Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree (preferred) 2+ years of experience with cross-functional or agile software development projects Experience in an eCommerce, customer experience or support function

Additional Requirements