Assistant Property Manager Jobs

As an Assistant Property Manager, you are primarily responsible for providing comprehensive support in all aspects of property operations, including apartment leasing and retention, work orders, building maintenance, inventory analysis, reporting, property management, customer service, maintenance, make ready process, and administrative activities.

Responsibilities

• Research and address any code violations by entering work orders, following up, and confirming completion with pictures/invoices.
• Creative problem solver who brings ideas to the table such as ways to reduce turn time, turn cost, and vacancy loss.
• Obtain multiple bids for large scale projects.
• Conduct occupancy checks and inspects vacant apartments.
• Assists in answering phone calls and processing online inquiries as needed.
• Ensures efficient, respectful and courteous response to all resident requests.
• Issue notices to residents for issues, office closures, maintenance issues, building maintenance, etc.
• Correspondence with maintenance techs, vendors, residents, etc. to ensure that work orders are completed in a timely manner.
• Responsible for updating move-in ready date if a turn will be completed ahead or behind schedule.
• Manage the entire Make Ready process from start to finish including pre move-out inspections, scheduling of vendors or staff, ensuring that apartment is turned within the necessary time.
• Reports any unusual or extraordinary circumstances regarding the residents or the property to manager.
• Mark apartment as move-in ready once turn is complete and apartment has been walked.
• Order supplies for turns, work orders, office and building maintenance minimum of once per week, but as needed by maintenance.
• Consistently achieves property performance goals as it relates to income, expense control, and building maintenance.
• Building walks on weekly basis and as needed
• Manage the work order process: assigning work orders to staff and vendors, following up to ensure work is completed to our standards. Quality control visits once work orders are completed.

Qualifications

• College Degree in Business, Real Estate, Communications, or related field preferred
• Excellent computer skills: Microsoft Word, Excel, and Outlook
• Maintenance knowledge a plus
• Working knowledge of Appfolio is preferred
• High School Diploma or GED required
• Maintains a consistent level of professional customer service
• Available to work evenings and weekends
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
• Property management experience is preferred
• Project Management experience preferred