Assistant Manager Front Services & Valet - Signature

THE JOB:

It is the primary responsibility of the Assistant Manager Front Services and Valet to manage all operations for assigned department.

THE DAY TO DAY:

• Direct and motivate all Bell and Door and Valet Parking staff.
• Maintain supply inventory levels.
• Manage all personnel functions including but not limited to interviewing, hiring, termination, payroll and recruitment.
• Ensure high productivity of all employees developing effective scheduling and staffing levels.
• Computer knowledge and skills, including the Hotel system.
• Promote and maintain positive service standards.
• Assist Risk Management in investigating accidents and handling guest problems up to but not including those that require involvement of Risk Management or senior management.
• Establish and maintain departmental rules and procedures for all Bell and door and Valet Parking staff.
• Oversee departmental operations, maintain high level of service expected by Hotel Management, implement and maintain training of new personnel and developmental training of all staff.

MINIMUM REQUIREMENTS:

• Work varied shifts, to include weekends and holidays
• Two (2) years of related experience
• High School diploma or equivalent

PREFERRED:

• Three (3) years of Front Services or related experience in major hotel/casino operations
• Bachelor’s degree in business, management, or related field
• Two (2) years of hotel/casino supervisory experience