Assistant General Manager (Lakewood & Stonewood)

The Assistant General Manager will assist to ensure execution of Macerich’s policies and procedures and promote outstanding customer service. The Assistant General Manager will possess a strong understanding of financial reporting and desire to learn property management.

What You’ll Do

• Work with the Property Manager to align, focus, and unleash the talents of each member of the mall team to increase value to the property.
• Participate in the relationships between the Tenant Coordination and Real Estate departments and the property, customer, contractor, community, and city departments.
• Work closely with the General Manager and Operations Manager to insure all capital and major projects are on schedule and adhere to budget.
• Ensure performance of housekeeping and maintenance contractors, as well as other key partners, meets company expectations.
• All other duties as assigned.
• Work in partnership with the Operations Manager, Security and contracted security provider to ensure a safe and pleasant shopping environment and preservation of the center’s physical assets.
• Analyze incident reports, assessing risk, and make recommendations for improvements.
• Work with the marketing Manager and support the Marketing department in its role of generating traffic and sales and forging stronger relationships with our key audiences.
• Assist the mall team in the implementation of all strategic initiatives including, but not limited to: Strategic Plans, Business Plans, Business Initiative Programs, Strategic Partnership Programs, and Impact Planning.
• Establish and maintain positive alliances with retailers and understand their business in order to maximize sales productivity and success.
• Provide support to Leasing efforts, coordinating with them to ensure that the correct balance between income generation and merchandise mix is achieved for the center’s short- and long¬term benefit.
• Assist the mall team in regular reviews, evaluations and updates of the strategic and business plans, and forecasts.
• Coordinate with Leasing, Business Development, and Shared Services in the preparation and continuous evaluation of the property forecast, the billing and collection process, and addressing any significant forecast and billing variances.
• Monitor monthly financial statements. Manage expense variances.
• Perform analytical review of sales report and completion of sales variance report.
• Follow Company procedures relating to late charges, letters of default, tenant inquiries, and tenant deliverables and correspondence.
• Foster strong working relationships with law enforcement, city departments, and appropriate community organizations.
• Assist with bids and executes property maintenance contracts.

Your Key Success Attributes

• A college degree is required.
• Advanced knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• All applicants must be able to perform the essential functions of the position, including corresponding core job requirements, with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities (and others in accordance with applicable law) to perform the essential functions of the job, consistent with applicable laws and Company policy.
• Must possess a valid driver’s license.

Salary

Estimated compensation for this position is:

$75,000 - $90,000 (Annual) + Bonus Eligibility

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant education, experience, skills, abilities, geographic location, internal equity, and alignment to market data.

Our Culture of Belonging

At Macerich, we are committed to a diverse, inclusive, and equitable workplace. We believe our diversity creates value for our employees, workplaces and town centers, and the communities we serve.

We strive to hire great people from diverse backgrounds, and we are stronger for it. We want our employees to thrive, feel valued and respected, and therefore encourage a culture of learning, acknowledging, and celebrating individual uniqueness. We are proud of our practices and the equal opportunity for employment and advancement we foster across the organization.

In support of our culture of belonging, Macerich welcomes qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, medical condition, genetic information, military or veteran status, marital status, pregnancy (including childbirth and pregnancy-related medical conditions), sex, gender expression or identity, sexual orientation, citizenship, or any other characteristic or class protected under federal, state, or local law. Additional information is contained in Macerich’s Anti-Harassment, Discrimination and Retaliation Policy, which can be provided to applicants upon request. Macerich also provides reasonable accommodations to qualified individuals with disabilities. If you require accommodation during the application process or your employment, please contact Human Resources.

Join our team of great people!

Education

• Bachelors or better