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Company | Planet Fitness |
Address | Morrow, OH, United States |
Employment type | FULL_TIME |
Salary | |
Category | Wellness and Fitness Services |
Expires | 2023-09-15 |
Posted at | 8 months ago |
Planet Fitness prides itself on creating a unique environment where anyone – and we mean anyone – can be comfortable. A diverse, Judgement Free Zone® where a lasting, active lifestyle can be built. This product is a tool, a means to an end; not a brand name or a mold-maker, but a tool that can be used by anyone. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected.
- Customer Service: Communicates and interacts with members (as well as potential members) in a way that exceeds expectations.
- Listening: Listen to staff and members. View the situation from everyone's perspective working together to resolve the issue.
- Problem Solving: Recognize and define the problem. Provide solutions using all resources available.
- Exhibit flexibility with your schedule. This leader must be willing to change schedule if coverage is needed.
- Greet members & facilitate club tours at the highest level, to drive business and lead by example.
- Be accountable for your team’s knowledge of critical information (e.g. - marketing promotions, corporate initiatives or new policy)
- Assist manager with scheduling to meet hours determined by payroll grid
- Monitor staff to ensure each employee is providing “ 1 service”. Seek out opportunities to assist staff with areas of difficulty or concern.
- Take pride in the appearance of your gym. Work with staff to have them also believe that this is a representation of your team. That is how we achieve optimal results!
- Be responsible for a timely, professional and solution oriented response to member service submissions.
- Clean gym and equipment daily. Teach your team how to properly check the facility and clean their assigned area to ensure highest level inspection!
- Provides operational support to General Manager through team development and analysis of key business metrics that drive profit.
- Ensure proper opening and closing of the club.
- Must be able to lift, push, or pull at least 50 pounds
- Must be able to stand for long periods of time
- Some Bending, kneeling, twisting, or reaching required
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