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Area Loss Prevention Manager - San Antonio

Company

H-E-B
Address , San Antonio, 78204, Tx
Employment type FULL_TIME
Salary
Expires 2023-07-27
Posted at 11 months ago
Job Description
Overview: H-E-B is one of the largest, independently owned food retailers in the nation operating over 420+ stores throughout Texas and Mexico, with annual sales generating over $34 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 145,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.

Responsibilities:
Job Summary: The Loss Prevention leadership team is the subject matter expert for training, assessing, and investigations. The key focus is to reduce shrink and increase profitability through training, assessments, and resolution of internal and external investigations.
Essential Functions / Process Responsibilities include the following; other duties may be assigned
  • Develops and leads employee training and assessments to prevent merchandise loss
  • Conducts physical security reviews to ensure safety and security
  • Identifies and conducts investigations on internal, external or Organized Retail Crime rings
  • Executes and follows through on all Loss Prevention, security, and safety programs in order to reduce shrink
  • Develops staff through coaching, providing performance feedback, providing effective performance assessments, and establishing performance development plans
  • Builds partnerships with Corporate and Regional Merchants, and Store Teams in order to impact shrink
  • Develops strategies to address shrink concerns and works to attack theft and fraud
  • Educating Department Managers and Store Leadership on shrink awareness and reduction
  • Makes recommendations for ways to prevent losses in the stores to Regional Loss Prevention Leadership
  • Builds and maintains positive working relationships with local political, educational, and law enforcement agencies
  • Responsible for shrink and departmental budgets

Preferred Education and Experience
  • Multiple location management experience (preferred)
  • A related degree or comparable formal training, certification, or work experience
  • Supervisory experience in the security / loss prevention field a plus
  • Experience in Loss Prevention methodology and shrink initiatives
  • Nationally certified investigative and interviewing training (i.e. Wicklander, Reed)
  • 3+ years of experience

Preferred Key Competencies
  • Ability to manage multiple projects and assignments in a multi-store environment
  • Proficiency in MS Office
  • Knowledge of theft investigation and interviewing
  • Strong interpersonal and communication skills
  • Strong analytical and problem-solving skills
  • Ability to build strong partnerships with store, regional, and corporate partners
  • Ability to work with highly confidential information
  • Strong organization, documentation, delegation, and planning skills

Physical and Other Requirements
  • Work extended hours / sit for extended periods
  • Function in a fast-paced, retail, office environment
  • Travel by car or plane with overnight stays
  • Hand / finger dexterity
  • Occasionally lift 20 lbs or more

11-2015