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Analyst Jobs

Company

Blue Cross Blue Shield of Michigan
Address Detroit, MI, United States
Employment type FULL_TIME
Salary
Category Insurance,Wellness and Fitness Services,Hospitals and Health Care
Expires 2023-07-06
Posted at 11 months ago
Job Description


Responsible for assisting and supporting management in the evaluation, recommendation, establishment, implementation and analysis of new and improved production workflows, work processes for systems, reporting and new products/programs to improve customer service levels and overall quality.


  • Participate on special projects or workgroups as assigned.
  • Provide support to both internal departments and external entities by answering questions, supplying information and training.
  • Support the development, coordination, and implementation of projects to enhance the overall efficiency of operational procedures, methods, controls, and performance.
  • Provide leadership team with status updates on projects and issues.
  • Create and present reports and presentations to display operational data and propose business changes.
  • Utilize and maintain available reporting systems. Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process.
  • Compile and analyze operational data to identify and resolve business problems.
  • Communicate and recommend policy changes to achieve project objectives. Assist in documenting departmental procedures.


"Qualifications"


  • Ability to work independently or in a team environment and interact with all levels of the organization.
  • Bachelor's Degree in a related field is preferred.
  • Organizational skills and ability to prioritize; must be able to coordinate multiple activities with varying timelines.
  • Effective verbal, written communication and interpersonal skills.
  • Two (2) years of experience in a related field is required.
  • Effective analytical and problem-solving skills to identify, evaluate, recommend and implement changes to processes or procedures to address problems and improve departmental effectiveness.
  • Proficient in Adobe and Microsoft Office suites (i.e. Excel, Visio, SharePoint).
  • Ability to develop and maintain effective working relationships.


All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.