Analyst, Data & Research Jobs

The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our 750+ FTE staff are adaptive problem solvers and passionate about enriching people’s lives. If you are mission-driven, dedicated to superior service and support, can diligently work independently and in a collaborative environment, join our team. LAHSA is leading the fight to end homelessness in LA County. Here, not only would your work have a real impact on the community, but we also offer a comprehensive and competitive benefits package.

Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care, we coordinate and manage over $800 million annually in federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.

Under the supervision of the Data and Research Supervisor, this position is responsible for collecting, managing, and analyzing data for research and evaluation, with a particular focus on collection of feedback and program assessment.

• Represent LAHSA and participate at meetings and conferences as needed, communicating effectively with other LAHSA departments, the LAHSA Commission and external audiences, as appropriate.
• Develop and align evaluation and assessments with program goals, needs of participants, and larger agency outcomes.
• Other duties and special projects as assigned.
• Support the production of reports outlining the methodology, process, and findings from Homeless Count and present Homeless Count and research findings to various audiences, including policymakers, community members and LAHSA staff and executive team.
• Assist with a wide variety of qualitative and quantitative research activities including collection and preparation of data as well as extraction and analysis of data from multiple sources to create summaries, tables, and report sections.
• Conduct systematic searches of relevant bibliographic databases and websites in support of project tasks or proposals.
• Manage assigned projects, implement quality assurance processes, and report tasks and status to supervisor(s), to ensure completion within established timeframe.
• Maintain both up-to-date verbal & written knowledge of data elements and requirements necessary to provide prudent and effective clarification to external stakeholders and various members of the public.
• Supports research and program evaluation related functions of the agency, including data collection, analysis, and presentation of annual Homeless Count results.
• Research relevant economic, legal, social, and political factors inherent in any programs currently under review and identify issues or challenges that warrant in-depth investigation.
• Coordinate & fulfill both ad hoc and routine data requests, which are often time-sensitive and complex, and prepare necessary responses to the data request tickets.

• Practiced experience in creating PowerPoint presentations and accompanying scripts to deliver data visualizations and communicate research findings.
• Genuine desire and ability to work effectively as a member of a collaborative, integrated team.
• Knowledge of statistical computing software and database management software desired.
• Advanced proficiency with MS Excel - capable of quickly producing summary tables, pivot tables, VLOOKUP/index fields, and visualization(s) with various types of data.
• Working knowledge of multi-use programming language(s), such as SAS, STATA and/or R, and familiarity with of statistical methods and analysis.
• Excellent people skills and a capacity for collaboration and interpersonal relationships.
• Highly analytical and detail-oriented, but also intellectually curious and willing to continuously learn and immerse oneself in new tasks.
• Familiarity with the annual Point-In-Time (PIT) Homeless Count and the methodological guidance and standards set forth by the Department of Housing and Urban Development (HUD).
• Practiced experience in collecting primary data, utilizing secondary data, as well as organizing and managing administrative data.
• Working knowledge of survey design and tools such as SurveyMonkey and Formstack.
• Excellent organizational skills and demonstrated ability to implement quality assurance process(es) and assure data quality.
• Strong organizational skills with a strong attention to detail.
• Demonstrated ability to work with diverse community and organizational groups.
• Familiarity with the Homeless Management Integration System (HMIS), the Coordinated Entry System (CES), and the local homeless service landscape in Los Angeles.
• A thorough understanding and appreciation for research and its role in informing policy, with a demonstrated capacity for interpretation and application of research for homeless and/or social policy and planning.
• Knowledge of data visualization software.
• High-level communication and presentation skills; able to communicate different aspects of research methods and findings clearly to various diverse audiences.
• Established flexibility to work on a range of assignments and prioritize a variety of evolving tasks in a fast-paced work environment.

• Proven professional experience and educational background.

• The Executive Director or designee may change the schedule of positions between remote, hybrid and onsite, as necessary to accomplish LAHSA business.

Medical Insurance
LAHSA pays a portion of the premiums for medical for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Medical plans are administered through ADP Total Source. The following are enrollment options:
Medical
HMO/PPO: Kaiser Permanente, Aetna

Dental Insurance
LAHSA pays a portion of the premiums for selected dental benefits for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Dental plans are administered through ADP Total Source. The following are enrollment options:
Dental
HMO/PPO: Guardian Dental
VSP Vision Plan
LAHSA offers this voluntary comprehensive vision plan to all full-time employees through ADP TotalSource. It includes yearly comprehensive exams, lenses, frames and contact lenses. All premiums are pre-taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.
AFLAC Supplemental Insurance
LAHSA offers this voluntary supplemental insurance to all full-time employees. Plan options include personal accident, personal cancer indemnity, personal short-term disability, and personal life insurance plans. Most premiums are pre taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.
ADP Flexible Spending Accounts
LAHSA offers employees this voluntary flexible spending account plan through ADP TotalSource. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.
Life Insurance
LAHSA pays 100% of the premium for $50,000 basic life insurance coverage through ADP.

Voluntary Group Life Insurance
LAHSA offers employees this voluntary group life insurance through Lincoln Financial. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.
Long Term Disability
LAHSA pays 100% of the premium for long term disability coverage through ADP.
Pension Plan
LAHSA provides a 401A pension plan through Lincoln Financial. After 6 months of employment, employees are eligible for contributions of 5% of the employee’s salary with a qualification date of 500 hours or 6 months after the date of hire.
Deferred Compensation Plan
LAHSA provides a 457 Deferred Compensation plan through Lincoln Financial. Employees may elect to defer up to IRS maximum limit per year of their earned salary for income tax purposes.

Time Off Administrative Leave
Executive Director, chiefs, and directors receive five (5) days of admin leave each calendar year in addition to the time-off below.
Vacation
Vacation is earned according to each month of service commencing with the employee’s initial date of hire.

• Less than five (5) years of employment, eighty (80) hours per year.
• More than ten (10) years of employment, the one hundred twenty (120) hour total shall be supplemented by one (1) workday of paid leave for each twelve (12) months greater than one hundred twenty (120) months of employment. This vacation accrual is capped at twenty (20) workdays per year
• Five (5) to ten (10) years of employment, one hundred twenty (120) hours per year.