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Airport Host, Dallas Jobs
Company | Aero |
Address | Dallas, TX, United States |
Employment type | PART_TIME |
Salary | |
Category | Transportation, Logistics, Supply Chain and Storage |
Expires | 2023-08-07 |
Posted at | 9 months ago |
About Aero
- Be prepared for service recovery when required in circumstances such as irregular operations/delay
- Ensure you are poised to deal with any safety or security incident that may come your way, and be proactive about stress, fatigue, or other factors that may impede your ability to safely execute operational duties
- Be willing to learn new technologies including Aeros bespoke systems. Capture and deliver thoughtful feedback to the team in order to continuously improve operations and guest experience
- Understand flight schedules, time zones and plan accordingly. Be proactive to ensure on-time departures - to do this one must be aware of their surroundings and how best to utilize their time to ensure guests are taken care of and flights depart as scheduled
- Constantly monitor the operational environment for any changes or concerns that might affect the safety or security of guests and crew, and notify relevant leaders as needed
- Prioritizing safety is our number one value. A host must ensure all guests and teammates are complying with all safety training and seek opportunities to improve safe operations when possible
- Prepare relevant documentation and materials for flights, including guest amenities (for both in the lounge and on aircraft), luggage tags, boarding passes, and more as needed
- Stay up-to-date with and knowledgeable about all company and FAA policies and procedures and ensure all activities remain in accordance with the Host Procedures Playbook, TSA security requirements, and Ground Handling Manual
- Ensure a safe, seamless, and extraordinary guest experience and ground operation with relentless attention to detail from departures to arrivals, including check-in, luggage check, boarding, and arrivals while eliminating waiting or hassle, and working closely with ground handling and airport partners
- Work alongside your Host Team, Flight Crew & Operations team harmoniously to make critical decisions regarding daily operations
- Other duties as assigned
- Must be able to work on your feet for at least 4 hours. Fast-paced (but not running) movement may be required when moving from one area of the airport or lounge to another. Must be able to move, pull, carry or lift at least 50lb. (luggage, carts, etc.). Occasionally kneel, bend, carry, and assist around the aircraft
- As this is a (DOT) safety-sensitive position as defined in 14 CFR part 120[1]: All prospective employees are subject to pre-employment testing and random testing throughout employment for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids, and Phencyclidine (PCP)
- Must have a flexible work schedule and be comfortable with change in these uncertain times
- Shift hours may vary and may start early morning or extend into the evening. Candidates must have the flexibility of schedule and be willing to work outside of 9-5 hours including nights, weekends and holidays Must live within 60 minutes of the airport.
- Experience working in the aviation industry is preferred (either in the air or on the ground). A luxury hospitality experience is also a plus.
- Benefits: medical, dental, vision, life, disability, 401k, dependent care/ health FSA.
- Time Off: accrued vacation, sick, bereavement, and holiday
- Pay Range: $16 - 20 per hour in Dallas, TX. Exact compensation may vary based on skills, experience, and location
- Stock Options: the opportunity to own a piece of Aero
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