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Air Consultant Jobs

Company

American Express Global Business Travel

Address , Remote
Employment type FULL_TIME
Salary $70,000 - $140,000 a year
Expires 2023-06-11
Posted at 1 year ago
Job Description
American Express Business Travel is the world leader in business travel management. American Express Business Travel designs and implements superior travel management programs for clients - large corporations, small and medium-sized companies, and government institutions - based upon its recognized consulting expertise, strong purchasing power, technological strength, and consistent delivery of high-quality service.
Global Business Consulting (GBC) is the consulting arm of American Express Global Business Travel. GBC brings the talent, tools and management consulting acumen needed to manage our client’s T&E spend and maximize their return on investment. GBC focuses on business and operational strategy, strategic sourcing and program optimization to help our clients manage their travel spend. Our specialized expertise includes: Policy, Change Management & Compliance, Travel Program Management, Business Intelligence, Travel Category Management and Cost Management.
The Global Business Consulting team consists of Consultants from a wide variety of backgrounds - from the hotel industry, travel, management consulting, IT consulting and general management. Since its establishment in 2007, the practice has grown rapidly due to the maturity of the market and investments in the business.
The Senior Consultant – Air is expected to exhibit skills in the following areas:
Engagement Execution:
  • Effectively execute multi-workstream engagements, prioritize client requests and work objectives leveraging appropriate project management methodologies and tools such as project plans and issue logs. Experience in applying change management techniques to drive sustainable engagement impact and ROI. Creates deliverables within established engagement scope, quality standards and time frames
  • Experience leading air projects with global complex customers (i.e., 40+ points of sale, $150M in global air spend, etc.)
Problem Solving & Analysis:
  • Deep understanding of both TMC travel data, airline pricing/inventory management, corporate fare filing, and multiple data sources (ATPCO, Diio Mi schedule data, etc.)
  • Develops hypotheses and identifies data to evaluate based on client needs. Reviews and validates analyses, develops options/alternatives and creates insightful recommendations in context of total engagement. Strong innovative mindset.
  • Familiarity with data visualization tools and reporting (i.e., Tableau)
  • Ability to create bespoke models and scenarios using available datasets
Communication:
  • Leads global airline relationships – representing both customer & consultancy interests
  • Exceptional interpersonal skills, listening ability and written presentation skills. Ability to deal with ambiguity and present/discuss work results in a compelling manner. Distills complex subject matter into key messages for team members and clients
Relationship Management:
  • Understands client organization and dynamics. Builds strong working relationships with all key stakeholders. Leverages American Express Global Business Travel and available industry tools and solutions to develop best-in-class deliverables and best practices
  • Experience successfully navigating global, matrixed client organizations (i.e., 40+ points of sale, $150M in global air spend, multiple stakeholders, etc.)
Team Guidance and Support:
  • Experience managing analysts (onshore & offshore) to create & deliver positive client outcomes
  • Experience representing a firm or client’s interest within the marketplace (i.e., suppler/industry conferences)
  • Commercial mindset; ability to led business development efforts in addition to project delivery
  • Demonstrates strong work ethic with peers and juniors. Coaches team on subject matter and industry knowledge. Contributes to knowledge creation and dissemination related to the Airline industry. Supports delivery of internal/external projects that develop the business
  • Experience & understanding of the airline industry
Additional Requirements:
  • Strong communication skills that should include internal and external presentation development and delivery
  • Relevant travel experience, such as procurement, strategic sourcing, etc.
  • Knowledge of strategy, financial/business operations, cost management preferred
  • Bachelor's degree required, MBA strongly preferred, PMI certification a plus
  • Strong client service orientation
  • Strong analytical skills; ability to evaluate alternatives and recommend client solutions
  • Ability to accommodate client travel up to 30%
  • Ability to interact effectively with people at all levels within a team or client organization

Location
United States - Virtual Location

The US national annual base salary range for this position is from $70,000 to $140,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
GBT 2023 Benefits-at-a-Glance

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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