Product Specialist, King Of Prussia

POSITION: Product Specialist

LOCATED: King of Prussia Boutique

REPORTING TO: General Manager

FLSA: Non-Exempt

JOB OVERVIEW: Th is position is responsible for executing the Customer Experience and sales strategy on behalf of the International Cosmetics & Perfumes (ICP) brands - currently The House of Creed. The individual in this role delivers a captivating, branded customer experience and enables consistent sales growth that can positively represent our prestigious brand, Creed. This position is a key role in championing sales goals and effectively representing ICP. This role will also promote and maintain the intrinsic company culture that fosters the firm’s core values of: Transparency, Recognition, Accountability, and Communication.

Core Responsibilities

• Support and execute action plans based on market calendar to maximize sales, including executing presell launches and events in stores while partnering with ICP Managers.
• Champion and drive Customer Experience (CX) while being an example and holding CX standard while supporting out of home base sales.
• Drive sales by stepping out from the counter to engage with customers and build brand awareness.
• Partner closely with ICP Manager to drive all aspects of the business.
• Achieve personal sales goals, by developing relationships throughout the store to promote ICP brands and intersell including pre-sale and launch goals set by ICP Manager
• Communicate / escalate all store, counter, product concerns to ICP Manager or appropriate person.
• Accountable for event presell, goals and set up.
• Drive retail sales plan at the store level by exhibiting accountability for overall function of the Creed Sales Team including support to achieve sales plan in all designated stores in market.
• Supporting monthly morning meetings; Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings in conjunction with the ICP Management Team and store PS for the stores.

REQUIREMENTS

• Physical ability to move about in store, kneeling, stooping, using stairs, carrying, bending, stretching, and twisting
• Strong attention to detail and organizational skills.
• Flexible and adaptable to changing priorities with the ability and willingness to multi-task.
• Excellent verbal and written communication skills, including strong interpersonal skills.
• Possesses good computer and keyboarding skills and is knowledgeable of various reporting tools and systems to support business needs.
• Experience in and comfortable with working with a retail style team setting and building relationships
• Minimum of 5 years of retail sales experience, demonstrating progression in positions that drive retail sales.
• Proficiency in the retail and fragrance business with an understanding of retail partners and store organization, some of which preferably comes from the luxury fragrance/skincare industry.
• Excellent selling, event planning and execution skills, to use to continually educate and motivate the sales force.

Compensation includes competitive hourly rate, paid time off, on-the-job training and more!

ICP is an Equal Opportunity Employer. All applicants are considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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