Administrative Support Coordinator I (526350)

Description
Experience: Several years of related office work experience.

• Follow established timelines; alert the Director/Assistant Director if new dates are needed and/or deadline to completed admission decisions or degree audits is in jeopardy.
• Serve as lead coordinator for special populations applying to the University: Advanced Placement Program/Early College High School; CSU Concurrent Enrollment and Visitor Programs; and Course Match.
• Serve as support to Admissions Analyst and assist with incoming California Promise students including verification of ADT, contacting local community colleges for students who have an outstanding ADT, contacting students regarding CA Promise participation, handling phone calls from students with questions about CA Promise.
• Determine undergraduate admission eligibility for first time freshmen applicants and transfer applicants, including review of coursework on A-G list, review of SAT/ACT scores, and any AP coursework and calculation of eligibility index for incoming freshman.
• Education: Completion of a high school program, technical/vocational program, or their equivalents.
• Minimum Qualifications
• Work with applicants requiring major-specific review (ie: Biology, Kinesiology, PreNursing, etc) ensuring accurate program plan is recorded at the time of admission and update as appropriate with supplemental transcripts.
• Record eligibility information into PS, request letters for students, refer any ineligible students to Director/Assistant Director, and all other work required to admit, deny or refer the undergraduate student applicant for further consideration.
• Post and articulate transfer and other external credit for degree audit purposes, coordinating with Articulation Officer to fill articulation gaps and find opportunities to improve efficiency.
• Review of lower division coursework, ensure transfer applicant has met the Golden 4 requirement, and calculate GPA for incoming transfer students.
• Job Duties
• Position Summary
• Other duties as assigned.
• Serve as back up Residency Specialist for new and returning students and convey residency information for tuition purposes as defined by the Chancellor’s Office.
• Train and provide lead work direction to student assistants.
• Follow up, via telephone, email, or in person, with student applicants, and provide and/or clarify admission eligibility information to students, parents, and/or high school counselors.
• Assist with imaging, index, and retrieval, correcting any issues with batches as they arise.
• Duties include but are not limited to:
• Lead Early Start Program for incoming first time freshman. Responsibilities include application assistance with the Global Database, registration into the appropriate level English/math courses, phone calls to incoming students, and assisting with any other questions regarding Early Start.
• Participate and assist with on campus events including New Student Orientation, Preview Day, and Warrior Welcome, provide administrative support for Early Start.
• Assist with coordination of late applications, including but not limited to matriculating, term activating, withdrawing, and reinstating students, ensuring all requirements are being met including enrollment requirements, resolving issues as they occur.
• Monitor and assist with PeopleSoft data entry, ensuring a seamless workflow, help answer phones and serve as back up as needed to ensure deadlines are being met.
• Full-time position available on or after May 22, 2023 for Student Records. Under the general direction of the Assistant Director and day-to-day lead direction of the Admissions Analyst, this position is responsible for determining eligibility of first time freshman applicants and undergraduate transfer applicants, coordinate and work up supplemental transcripts and transfer evaluation of general education coursework for transfer students, and will assist to ensure that a degree audit is ready for all incoming new students. In addition, this position will assist with Enrollment Reporting Certification-Applicant data clean up, California Promise degree verification, New Student Orientation, and other projects, as appropriate. As needed, this position will provide support to the Evaluations Unit, and back up to the Admissions processing unit

• Preferred Qualifications
• Experience in higher education and some understanding of transfer course articulation from community colleges in service areas.
• Knowledge of CSU eligibility requirements.
• Ability to be thorough and accurate in comparing records.
• Ability to multi-task, handle multiple deadlines and frequent interruptions.
• Ability to maintain confidentiality of records and evaluations.
• Familiarity with residency determination for CSU Students for tuition purposes.
• Ability to check complex records and detailed information for compliance with criteria.
• Ability to interpret and apply written regulations.

• Salary Range
• Criminal Background Clearance Notice
• CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at: https://calstate.policystat.com/policy/9779821/latest/
• Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
• Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.
• Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature.
• Ability to draft and compose correspondence and standard reports.
• Special Conditions
• Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
• The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.
• Anticipated salary will be $ 3,505 - $3,855 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Administrative Support Coordinator I range: $ 3,505 - $ 5,508 per month)
• Additional Information
• Working knowledge of budget policies and procedures.
• Knowledge, Skills, Abilities
• To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees.
• Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist.
• Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages.
• Compensation & Benefits
• Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 7) Benefits Summary: CSU Employee Benefit Summary
• Ability to independently handle multiple work unit priorities and projects.
• April 20, 2023
• How to Apply
• Ability to understand and operate in a variety of organizational structures.
• Thorough knowledge of English grammar, punctuation, and spelling. Ability to clearly communicate orally and in writing.
• Experience to be fully functional in all technical aspects of work assignments.
• Ability to use and quickly learn new office support technology systems and software packages.
• Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
• Application Deadline

Closing Date/Time: April 20, 2023