Administrative Assistant/Customer Service Representative - Remote

We are currently seeking a highly organized and detail-oriented Administrative Assistant/Customer Service Representative to join our team. This position is remote, so you can work from anywhere with a stable internet connection.

Responsibilities

• Resolve customer complaints and issues with a positive attitude
• Answer customer inquiries through email, chat, or phone calls in a timely and professional manner
• Process customer orders and ensure accurate and timely shipment
• Provide administrative support to the team as needed, including scheduling appointments, preparing reports, and maintaining databases
• Manage customer accounts and maintain accurate records

Requirements

• Proficient in Microsoft Office and other relevant software programs
• Excellent written and verbal communication skills
• Prior customer service experience preferred
• Strong attention to detail and organizational skills
• Ability to multitask and prioritize tasks effectively

If you are passionate about providing excellent customer service and are interested in working remotely, we encourage you to apply for this position. We offer a competitive salary and benefits package and opportunities for growth and advancement within the company.