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Customer Service Representative – Remote

Company

GCN Staffing & Recruiting

Address New York, NY, United States
Employment type FULL_TIME
Salary
Category Internet Publishing
Expires 2023-09-29
Posted at 8 months ago
Job Description
Important: After Applying, You Will Receive An Email Within 2 Minutes , Check Your Inbox Or Spam For Next Steps.


We are seeking a Customer Service Specialist to interact with our customers to provide and process information in response to inquiries and requests about products, services and promotions.


Main Job Tasks and Responsibilities (includes, but is not limited to):


Work with customers daily via email, live chat or other channels


Handle retail customer service inquiries mainly for English-speaking markets.


Response to minimum 100 E-mails/Live Chat equivalent per day.


Promote our products to customers


The Successful Applicant


Fluency in verbal and written English; additional language is an advantage


Excellent time management and documentation skills


Customer Service Experience Preferred


Availability for 30 – 40 hours a week with flexible shifts


High-speed stable internet connection


Required.


GOOD KNOWLEDGE OF COMPUTER MUST HAVE LAPTOP OR SYSTEM MUST HAVE BASIC TYPING SPEED MUST HAVE TYPING ACCURACY NO WORK PRESSURE & NO TIME BOUNDATION


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