Administrative Assistant (Healthcare Operations)

The Operations Assistant resembles an administrative assistant with a strong focus in healthcare. If you absolutely love working with children and interacting with their families, this is the role for you! Successful candidates will understand general office administrative duties and how to keep a center clean and running efficiently. They will also understand what it means to be the first point of contact for the center and how to initiate and nurture relationships with our clients, their families, prospective clients and current employees. Their ability to leave a great first impression can directly impact the success of the center.

Customer relations management

• Trouble shooting client authorizations.
• Coordinating and processing client referrals

Data maintenance

• Conducting daily audits to ensure data integrity
• Updating and maintaining client database and scheduling appointments

Staff support

• Assist with onboarding new team members
• Collaborate with Learning and Development department to deliver annual and ongoing staff training

Follows all policies and procedures, including but not limited to, HIPAA, confidentially and mandated reporting standards as set by the clinical team.

• Strong understanding and comfort in using Microsoft Product Suite – Outlook, Word, Excel
• At least two years experience working in a health care setting, Applied Behavior Analysis preferred
• Valid CPR certification preferred
• Ability to bend, kneel, crouch, and spend time on your feet as well as an ability to lift items up to 25 lbs on occasion.
• Knowledge of general health insurance billing preferred

BlueSprig is an Equal Opportunity Employer. BlueSprig aims to be an inclusive and equitable employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need. At BlueSprig, we level the playing field for all.

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