Administrative Assistant (At One World Observatory)

LEGENDS
Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Planning, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.
ATTRACTIONS
Global Attractions is a natural progression from Legends 360-degree platform for success. Our unrivaled guest experience and deeply researched sales and planning methodologies give us an edge. Legends currently operates 10+ attractions around the globe. We bring together some of the brightest experiential and attraction masterminds around the globe to ensure each brilliant idea is regionally relevant and destined to dazzle, delight and drive a steady stream of diverse visitors.

• Custom narratives to guide the journey, delivered to deeply engage distinct visitor groups
• Re-imagined dining experiences to delight local foodies
• Leading-edge technology and innovation to drive interactivity and create fully immersive experiences
• Bold and dramatic design to push the envelope on the physical space and inspire awe and wonder

Legends manages all operations across ticketing, special events, sponsorship food and beverage and retail for Attractions partners.
ONE WORLD OBSERVATORY
Positioned at the top of One World Trade Center, the tallest building in the Western Hemisphere, on levels 100, 101, and 102 – One World Observatory provides guests with unique, panoramic views of New York City, its most iconic sites, and surrounding waters from 1,250 feet. A customized guest experience complements the seemingly endless views - which evoke feelings of the City’s signature pride, hope and determination - including special interactive experiences and dining options, plus a sit-down restaurant.
In 2016, One World Observatory received awards and recognition from the Concierge Choice Awards (Winner: Tourist Attraction), Themed Entertainment Association (Thea Awards for Outstanding Achievement), TripAdvisor (Top U.S. Trending Summer Attraction), and Lonely Planet (Favorite Online Listing).
THE ROLE
The Administrative Assistant will provide support and coordinate all administrative and cross- departmental responsibilities of all Operations at One World Observatory. The role reports to the Managing Director.
Essential Functions

• Coordinate Food and Beverage project management and Hospitality Strategy innovation
• Attend weekly operations, BEO and other divisional meetings
• Schedules divisional leadership meetings and coordinates meeting locations
• Assist in leading the hospitality division's point of sale, front of house & revenue management systems
• Lead coordinator for all Hospitality/Operations projects and activations
• Design presentations and reports for executive meetings, international summits, and corporate discussions
• Assist in project management for new product development and new business ventures within all departments in venue
• Assist in development for sponsorship pitches and decks for executive level partnership meetings and presentations
• Manage operational and hospitality reporting and reporting development
• Attend weekly operations, BEO and other divisional meetings
• Coordinates and disseminates operational budgets, forecasts and daily reports
• Complete other duties as assigned by General
• Manage strategic relationships with sponsors and partners
• Assists with VIP inquires and exclusive event and reservation management
• Manages the Managing Director’s calendar appointment coordination, operates lobby management system to coordinate vendor and client
• Coordinate supply chain for partners and vendors working with the business
• Plan, develop and execute concepts, pitches and presentations for co-branding and partnerships
• Leads the Operations Division’s administrative functions
• Assists with Customer Service programs including staff recognition and client feedback reports
• Produce collateral for General Manager’s participation in global executive summits
• Proficient in all systems such as Accesso, Revel, Open Table, Event Management, Payroll and Procurement programs

Qualifications
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• A genuine interest and understanding of Operations, food and beverage
• Must maintain personal hygiene and a well groomed appearance standards
• Have a minimum of 1-2 years of hospitality experience
• Able to organize time effectively, forward plan and prioritize tasks to ensure work load is balanced and urgent situations are dealt with immediately. Ability to
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training
• Experience with POS management, Open Table and Event Management systems is preferred
• Advanced computer skills
• Strong written and verbal communication skills
• College degree is Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative
• Type between 40 – 60 words per minute
• Ability to perform under pressure effectively for extensive periods of time while maintaining
• Proficient in MS Office, Excel, PowerPoint, and Outlook
• Must be punctual and dependable

Compensation
Competitive salary $55,000 - $60,000, commensurate with experience + a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.