Academic Success Coordinator Jobs

TITLE: Academic Success Coordinator

DEPARTMENT: Student Affairs

JOB CODE: SACO

DATE: 8/10/2023

REPORTS TO: Director of Student Academic Success

FLSA STATUS: Non-exempt

CATEGORY: Full Time

Job Summary

The Academic Success Coordinator will play a vital role in promoting student success by providing comprehensive academic support services and coordinating initiatives that enhance student learning, engagement, and retention. This includes support for advising, tutoring, academic workshop implementation, testing and retention, as needed. The coordinator will assist Director with evaluation metrics and reporting.

Essential Duties And Responsibilities

• Collaborate with offices of Registration and Records, Financial Aid, Student Life, Student Health and Wellness, Admissions, and academic programs as needed.
• Support and partner with Academic Program Coordinators for test proctoring and assessment
• Assist Director with evaluation and survey collection and student retention efforts in the Student Academic Success unit
• Assist with following up on student requests and updating key materials for Student Academic Success unit.
• Assist Student Academic Success team with all aspects of workshop planning and logistics
• Support a highly diverse student population in equity-focused health sciences programs through the utilization of culturally sensitive coaching and mentoring techniques aimed at developing students' problem-solving abilities.

Other Duties And Responsibilities

• Performs other duties as assigned.

Qualifications/Requirements

EDUCATION:

• Completion of a bachelor’s degree is required.

Experience

• Experience in academic support programs, knowledge of CDU policies and procedures, and data monitoring and tracking preferred.
• Minimum of 1-2 years of experience in Student Affairs or Student Services unit is required.

Knowledge/Ability/Skills

• Understanding of higher education processes and ability to quickly learn complex and changing policies and procedures
• Organizational skills and experience implementing initiatives in a team environment
• Strong people skills with diverse groups of individuals at all organizational levels
• Microsoft Office Suite applications knowledge, including Word, Excel and PowerPoint
• Excellent customer relation skills
• Ability to perform duties in a timely manner and to prioritize duties when faced with interruptions, distractions, and fluctuating workload
• Commitment to student success and the ability to demonstrate tact, diplomacy, and sensitivity to address student needs.

Complexity

• The ability to perform highly detailed work with sustained attention and care while providing/obtaining information on numerous inquiries is paramount to success in this position.

Physical Demands

• Occasional stooping. Frequent standing. Constant walking, sitting, climbing, reaching high/low levels, finger movement, feeling, speaking clearly, hearing conversationally, and seeing far and near.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Occasionally required to work in confined space.

Mental Demands

• Frequent work on a variety of unrelated tasks. Constant calculating interrupted work, work on a variety of interrelated tasks, and use of sustained concentration, reasoning, judgment, resourcefulness, analytical ability, and ingenuity.
• The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Special Requirements

• Ability to work effectively with a diverse community.

COVID-19 Vaccination: As a health professions institution of higher education, Charles R. Drew University of Medicine and Science seeks to protect the health and safety of the University community. Accordingly, CDU will require COVID-19 vaccinations for all University students, faculty, and staff subject to limited exceptions and exemptions. The University vaccine requirement has been implemented consistent with federal, state, and local laws related to medical exemptions for students, faculty, and staff. Requests for disability and religious accommodations from faculty and staff will be evaluated consistent with the law and University policies and procedures.

Hourly Rate Range: $24.03 - $26.44/hour

Full Time

EEO Statement: Charles R. Drew University is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.

Fair Chance Statement: Charles R. Drew University of Medicine and Science will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local “Fair Chance” laws.