Senior It Technical Support Jobs
Senior Technical Support Engineer
By Ping Identity
At ,
$65,000 - $100,000 a year
It Technical Support Specialist
By LSI
At Sacramento, CA, United States
It Technical Support Analyst 1-3
By State of Louisiana
At , Baton Rouge, 70806, La
$3,737 - $6,549 a month
It Technical Support Jobs
By Bergelectric
At Carlsbad, CA, United States
It Technical Support Engineer
By Accordance Search Group
At United States
Senior It Support Specialist
By Project Canary
At Hayward, CA, United States
It Technical Assistant I
By San Bernardino County HR
At San Bernardino, CA, United States
It Technical Support Specialist
By Weil-McLain
At Eden, NC, United States
It Technical Support Specialist
By HST Pathways
At United States
Senior Director Of Technical Support
By NowSecure
At Vienna, VA, United States
It Technical Analyst Jobs
By Cirque du Soleil
At , Las Vegas, Nv
Senior It Support Specialist
By Atomic
At , Miami, 33132, Fl
$73,493 - $105,000 a year
Clinical Technical Support (Senior Or I)
By St. Jude Children's Research Hospital
At Memphis, TN, United States
Post Production It/Technical Support Specialist
By Giant Interactive
At , New York, 10011, Ny
$65,000 - $75,000 a year
It Technical Analyst Jobs
By Lakeside Book Company
At , Remote
Senior Wan/Lan Technical Support Specialist
By EX2 Outcoding
At , Remote
Are you looking for an exciting opportunity to use your technical expertise to help others? We are looking for a Senior Technical Support Specialist to provide technical assistance to our customers and ensure their satisfaction. If you have a passion for technology and a commitment to customer service, this is the job for you!
Overview Senior Technical Support is responsible for providing technical assistance and support to customers and other team members. They are responsible for troubleshooting and resolving technical issues, providing technical advice, and helping customers with their technical needs. Detailed Job Description Senior Technical Support is responsible for providing technical assistance and support to customers and other team members. They are responsible for troubleshooting and resolving technical issues, providing technical advice, and helping customers with their technical needs. They must be able to identify and diagnose technical problems and provide solutions to customers in a timely manner. They must also be able to communicate technical information to customers in a clear and concise manner. Job Skills Required• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Knowledge of networking and internet technologies
• Ability to communicate technical information to customers
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least 3 years of experience in technical support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and internet technologies
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• At least 3 years of experience in technical support
• Experience in customer service
• Experience in troubleshooting and resolving technical issues
Job Responsibilities
• Provide technical assistance and support to customers and other team members
• Troubleshoot and resolve technical issues
• Provide technical advice and help customers with their technical needs
• Identify and diagnose technical problems
• Communicate technical information to customers in a clear and concise manner
• Monitor and respond to customer inquiries
• Document customer interactions and technical issues
• Maintain customer records and update customer information in the system
• Follow up with customers to ensure their technical needs are met
- Senior It Technical Support in California
- Senior It Technical Support in Sacramento
- Senior It Technical Support in Louisiana
- Senior It Technical Support in East Baton Rouge
- Senior It Technical Support in San Diego
- Senior It Technical Support in Carlsbad
- Senior It Technical Support in Arkansas
- Senior It Technical Support in Union
- Senior It Technical Support in Alameda
- Senior It Technical Support in Hayward
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