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Remote Help Desk Technician Jobs

Help Desk Technician Jobs
By Council on Foreign Relations At , New York, 10065 $50,000 - $60,000 a year
Pay commensurate with experience and education
Build on technical knowledge base through department sponsored training and reading of industry-related publications.
Excellent interpersonal and communication skills
The ability to analyze and evaluate user-reported problems, identify patterns, and apply technical knowledge to develop effective solutions.
Ability to work independently with proven ability to problem solve; strong critical thinking skills
Exceptional organizational skills, along with strong follow-through and attention to detail
Sr. Assistant Help Desk Technician - Remote
By Gainwell Technologies LLC At , $35,700 - $51,000 a year
Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation.
Two or more years of technical or customer support experience
Experience working with company products and operating systems.
Experience with solving comp computer-relatedness
Experience working with company escalation policy.
Interpersonal skills to interact with customers and team members
Help Desk Technician Jobs
By State of Ohio Jobs At , Columbus, 43215 From $60,000 a year
Experience with Microsoft Office 365 a plus.
Strong writing skills and the ability to construct, complete and concise sentences using proper grammar, punctuation, and spelling.
Support user functions including troubleshooting and resolving end user technology issues.
Troubleshoot and repair computer and printer hardware and software problems.
Maintain Microsoft Office 365 user accounts, computer accounts, cell phones, data cards, and loaner equipment pools.
Networking support including assisting with wired and wireless network connectivity, including connecting cables, configuring operating system settings, and troubleshooting connectivity problems.
Help Desk Technician Jobs
By ALKEME At , Ladera Ranch, 92694
1-5 years of experience in IT support or a related field.
Strong knowledge of Windows operating systems and Microsoft Office applications.
Excellent problem-solving skills and ability to troubleshoot technical issues effectively.
Effective communication skills, both written and verbal.
CompTIA A+ or other relevant certifications.
Experience with Mac OS and mobile device support (iOS, Android).
Help Desk Technician Jobs
By TechFetch.com - On Demand Tech Workforce hiring platform At Los Angeles, CA, United States

Active Directory And Other User Administration Skills Experience

Remote Help Desk Technician ($18.50 / Hour)
By Talentify.io At United States
Remote user administration (LANDESK) is a part of the job responsibilities
Opportunity to gain experience in customer service and IT fields
Minimum 6 months of customer service experience
Retail or IT experience is a plus
Working knowledge of Windows XP or WEPOS
Microsoft Windows, A+ or Cisco Certifications are a plus
Help Desk Specialist (Remote In Us)
By Resultant At , Indianapolis, In
This is an entry level position, but some experience or certifications would be preferred.
We have a great benefits package including self-managed PTO, significant 401k contributions, and several opportunities to develop yourself.
You should possess excellent communication and customer service skills, both written and oral.
You should be able to manage and coordinate with third party vendors.
User Support: Remote User Support, User Profile Migrations, Password Resets, Log In Issues, User Setup, Mobile Device Setup, Workstation Deployment
Applications and Products: Microsoft 365, ConnectWise Manage, ConnectWise Automate
Help Desk Analyst- Remote Role
By ARK Solutions At , Atlanta, Ga

Experience working in a Help Desk environment

Help Desk Agent - Remote Us
By Connection At , Columbia, 29201, Sc From $21.63 an hour
At least 1-2 years of previous help desk experience required.
Knowledge of troubleshooting network connections, printers, share permissions and devices.
Proficient with troubleshooting general Windows 7-10 issues.
Ability to troubleshoot and resolve email issues, specifically MS Outlook and o365.
Troubleshoot a variety of hardware, software and network issues.
Familiarity with the fundamental principles of ITIL/SLA.
Help Desk Technician Jobs
By Eisenhower Health At , Rancho Mirage, 92270, Ca
Required: 1 year of proven Help Desk experience with a preference for hospital or healthcare environment
Preferred: 1 year previous experience with Help Desk in a hospital setting
Provides an excellent service desk experience to all customers
Provides timely and effective documentation in EMC’s Knowledgebase
Use the contents of the Knowledgebase and help desk software to assist with resolving Help Desk calls
Assists team members with knowledge transfer by creating, reviewing, updating Knowledgebase articles
Help Desk Technician Jobs
By Scandinavian Tobacco Group Canada At , Richmond, 23223, Va
Knowledge of infrastructure management and operating software Intune, Active Directory, Phone systems, VC technology
Minimum 5 years’ help desk experience a MUST
Service-oriented, self-starter with a flexible mindset and strong communication skills
Experience with Office365 and Teams
Your areas of knowledge and expertise (that matter the most for this role):
Work Location: Hybrid remote in Richmond, VA
Help Desk Technician Jobs
By Lake Washington Institute of Technology At , Kirkland, 98034, Wa
Perform account management for all college systems administered by information technology services, including adding, changing, reactivating, disabling, and deleting users
Experience providing responsive customer support with a calm and professional manner, preferably in information technology or other technical capacity
Strong organization skills; detail oriented; ability to troubleshoot, analyze and resolve problems
Excellent written, verbal, and email communication skills; demonstrated ability to serve as a bridge between technology-fluent employees and others
Official transcripts/certifications will be required upon employment
Other conditions that may apply will be detailed upon the offer of employment
Help Desk Technician - Norwood
By Atrius Health At , Norwood, Ma

At least 1-3 years related experience troubleshooting & resolving computer related issues at a help desk.

Help Desk Technician - Norwood

Help Desk Analyst (Remote)
By Motion Recruitment Partners LLC At Oklahoma City Metropolitan Area, United States
Acquires and maintains current knowledge of relevant product/service offerings and support policies to provide technically accurate solutions to customers.
1 year of technical help desk call center experience in an enterprise environment.
Salary: $19.33 - $19.33 / hour
Function: End User Technical Support
Acts as representative of technical services to its customers.
Initiates, escalates, or resolves problem tickets and/ or service requests.
Help Desk Technician Jobs
By Mozaic At Waterloo, NY, United States
Audit agency computers, users, file access and other HIPAA, NIST, CMMC or compliance requirements that the agency participates with.
High school diploma with at least two (2) years of experience providing hardware and software support to small-to-medium sized companies.
Experience with Windows operating systems, Microsoft Office Suite, Microsoft Active Directory
Knowledge of basic networking concepts or theory preferred
Experience with computer hardware, laptop hardware, printers and other business technology preferred.
Paid Comprehensive Training and Certification Programs
Help Desk Technician Jobs
By Select Source International At Groton, CT, United States
Ticket Management within ServiceNow – Processing tickets to schedule for software installation or close out to initiate delivery to location.
Inventory Management of imaged and pre-imaged assets
Data Entry and Tracking within ServiceNow and Microsoft Excel
Acts as center hub for communication between Software Technicians, Imaging Technicians, Shipping & Receiving and end-users.
Job Title: Desktop Support Technician
Maintains a high degree of professionalism in actions
Help Desk Technician (Remote)
By Tandym Group At Washington, DC, United States
Strong knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software
Solid problem solving and time management skills
Experience with trouble ticketing system—currently using ServiceNow or Service Manager.
Experience in the use of remote access applications
Answer queries on basic technical issues and offer to solve them
Proven experience as a Help Desk Analyst or other IT support role
Help Desk Technician Jobs
By Concero At Greater St. Louis, United States
• Microsoft, A+, N+, and/or S+ certifications or equivalent experience
• Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals
• Experience maintaining Office 365 user accounts
• Solid written and oral communication skills
• Solid interpersonal and team skills
• Solid documentation and reporting skills
Tier 2 Help Desk Technician - Remote
By Scantron At Omaha, NE, United States
Remote Troubleshooting / Help Desk Experience
Explore new education opportunities with our Tuition Reimbursement Plan which covers up to $5,250.
We offer work-life flexibility, driving professional success but encouraging time for personal pursuits.
Exceptional communication skills with customers and coworkers
Light Server experience would be a plus
BUILD your career with a global, diversified company that provides market leading technology services to help clients achieve their goals.
Help Desk - Weekend Shift - Fully Remote
By Skiltrek At Phoenix, AZ, United States
5+ years of experience in a Help Desk role working remotely servicing internal and external users
Recent experience working remote in a Help Desk setting
Experience working on Microsoft Teams along with other Microsoft Suite tools
Experience using Cisco Jabber for phone calls
Experience working with a large enterprise servicing internal employees
Ticketing system experience (+ ServiceNow)