Product Support Tech I Jobs
Engineer I - Product
By Microchip Technology Inc.
At Chandler, AZ, United States
Product Engineer I Jobs
By HI-LEX Controls, Inc.
At Battle Creek, MI, United States
Network Support Tech Lvl I-It Tech Services-1St Shift-Ft
By Huntsville Hospital
At Huntsville, AL, United States
Entry-Level Pc Support Tech I
By Power I.T.
At Topeka Metropolitan Area, United States
Product Manager - Hr Tech
By Nebula.io
At United States
Technical Product Sales Support Engineer I
By Comcast
At , Harrisburg, Pa
Product Manager I Jobs
By Principal Financial Group
At , Des Moines, 50392, Ia
$95,200 - $182,400 a year
Kcb Product Manager I
By KeyBank
At New York, United States
It Support Tech I
By Lake Charles Memorial Health System
At Lake Charles, LA, United States
Internet Tech Support Representative I - Starts May 22
By Mediacom Communications Corporation
At , Red Oak, 51566, Ia
From $15 an hour
Internet Tech Support Representative I - Starts 4/24
By Mediacom Communications Corporation
At , West Des Moines, 50266, Ia
From $15.50 an hour
Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Product Support Tech I to join our team and provide top-notch customer service. You will be responsible for troubleshooting customer issues, providing technical support, and helping customers get the most out of our products. If you have a passion for technology and a desire to help others, this is the perfect job for you!
Overview Product Support Tech I is a technical support role that provides customer service and technical support to customers who have purchased products from a company. The role involves troubleshooting customer issues, providing technical advice, and resolving customer complaints. Detailed Job Description Product Support Tech I is responsible for providing technical support to customers who have purchased products from the company. The role involves troubleshooting customer issues, providing technical advice, and resolving customer complaints. The Product Support Tech I must be able to quickly diagnose and resolve customer issues, as well as provide customer service and technical support. Job Skills Required• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to troubleshoot and diagnose customer issues
• Ability to provide technical advice and support
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Knowledge of computer hardware and software
Job Qualifications
• High school diploma or equivalent
• Technical certification or degree in computer science or related field
• Experience in customer service and technical support
• Knowledge of computer hardware and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of troubleshooting and diagnosing customer issues
• Knowledge of providing technical advice and support
Job Experience
• Previous experience in customer service and technical support
• Experience in troubleshooting and diagnosing customer issues
• Experience in providing technical advice and support
Job Responsibilities
• Troubleshoot and diagnose customer issues
• Provide technical advice and support
• Respond to customer inquiries and complaints
• Resolve customer issues in a timely manner
• Maintain customer records and documentation
• Monitor customer feedback and provide feedback to management
- Product Support Tech I in Arizona
- Product Support Tech I in Maricopa
- Product Support Tech I in Chandler
- Product Support Tech I in Michigan
- Product Support Tech I in Calhoun
- Product Support Tech I in Battle Creek
- Product Support Tech I in Alabama
- Product Support Tech I in Madison
- Product Support Tech I in Huntsville
- Product Support Tech I in Illinois
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