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Product Support Tech I Jobs

Support Technician I, Ii, Iii-Transportation Tech Support Pt
By Utah Valley University At Orem, UT, United States
Demonstrated skills and experience working in a customer service, team-oriented collaborative environment.
Knowledge of Windows and Mac operating systems.
Knowledge of various computer applications, including Office 365 software, internet tools, diagnostic tools, and email systems.
Knowledge of TCP/IP and application network protocols, operating system configuration, and anti-virus software.
Demonstrated skills communicating to customers in a user-friendly manner.
Strong interpersonal, verbal and written communication skills.
Product Support Analyst I
By InComm Payments At Sandy, UT, United States
Work prioritization and time management skills.
Document activities in the call management and ticketing system as required.
Other tasks and responsibilities as assigned by leadership team.
1+ years of experience in customer service.
Clearly demonstrated skills working in a team environment.
Computer literate and moderate technical skills preferred.
Product Manager I - Institutional
By Coinbase At Miami, FL, United States
3+ years of product management experience with a track record of launching successful products leading a broad, cross-functional team
Strong cross-functional relationship management skills with high empathy to understand the needs of other teams and their priorities
Natural ability to make things happen around you. You manage ambiguity, complexity and interdependencies in an organized and structured way
Exceptional sense of ownership, with deep analytical, prioritization, problem solving skills, and a strong bias for action
Detail-oriented with superior organizational skills -- balancing multiple projects, deadlines, and requests should be second nature to you
You’ve got positive energy. You’re optimistic about the future and determined to get there.
Assembler/Tester Tech - Product Support Team (Fsd)
By Parker Hannifin Corporation At , Irvine, 92606 $29.37 an hour
14. May perform other related responsibilities. Qualifications Qualifications
May require specialized certification specific to division requirements (i.e. certified operator, FAA repair license, soldering certification).
Possess extensive historical knowledge of product and process situations normally encountered.
5. Performs diagnostic teardown and rebuilding of product, including evaluation of suitability of components, according to customer specifications.
6. Produces and inspects assemblies that conform to product specifications. Assembles, tests, and/or solders to customer and/or industry standards.
7. Interprets blueprints, engineering orders, assembly routes, test specifications
Product Engineer I Jobs
By Medtronic At , North Haven, 06473
0 years of experience required
May assist customer in device usage problems or customer testing of complex devices.
A Day in the Life
Product Manager I Jobs
By Solera At , Remote
Supports the product management staff with product management role based training
Experience translating business and customer needs into functional and technical requirements
Attention to detail, superior time management
Work directly with user experience design, engineering, operations, sales, product marketing, and external vendors to take products from inception to delivery
Completes operational requirements as assigned within Product Department
Articulate and manage the factors that drive brand and product demand while ensuring products are delivering expected value to clients
Sr Product Support Specialist I
By Perrigo At , Charlottesville, 22911, Va
At least five (5) years of professional work experience in healthcare or customer service.
Experience in customer interviewing techniques related to adverse events, product support and complaints, is preferred.
Demonstrate good listening skills with the ability to diffuse irate or frustrated callers.
Knowledge of medical terminology, required.
Previous experience working in an FDA regulated industry, preferred.
Excellent written and oral communication skills with strong interpersonal skills.
Assembler/Tester Tech - Product Support Team (Fsd)
By Parker Hannifin Corporation At , Irvine, 92606, Ca $28.40 an hour
14. May perform other related responsibilities. Qualifications Qualifications
May require specialized certification specific to division requirements (i.e. certified operator, FAA repair license, soldering certification).
Possess extensive historical knowledge of product and process situations normally encountered.
5. Performs diagnostic teardown and rebuilding of product, including evaluation of suitability of components, according to customer specifications.
6. Produces and inspects assemblies that conform to product specifications. Assembles, tests, and/or solders to customer and/or industry standards.
7. Interprets blueprints, engineering orders, assembly routes, test specifications
Product Manager I Jobs
By Kyte At San Francisco, CA, United States
Time Management: Demonstrated ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment
Some exposure to project management principles and methodologies, demonstrating an ability to manage tasks and deliver results within given timelines
Basic knowledge or experience with customer support tools, ticketing systems, or CRM software is a plus
Passion for Customer Satisfaction: A strong desire to understand customer needs and contribute to enhancing their support experience
Analytical Skills: Ability to analyze data and draw meaningful conclusions to support decision-making (Mid-level proficiency in SQL required)
$75 Monthly Flexible Wellness Benefit
Escalated Support / Product Expert I
By Automatiq At Atlanta, GA, United States

We are seeking an experienced Technical Support / Product Expert to join our market-leading, fast-growing, event ticketing technology company. As a Technical Support / Product Expert, you will report ...

Product Manager I Jobs
By DraftKings Inc. At Boston, MA, United States
Conduct thorough research and analysis to understand user requirements and pain points related to player account management.
Recommend innovative solutions and features that differentiate our player account management offering and drive customer satisfaction.
2+ years of experience in product management or related roles, preferably in the online sports betting or iGaming industry.
Contribute to the development and execution of the product strategy for player account management, aligning with business goals and customer needs.
Collaborate closely with Engineering teams to ensure the successful development, testing, and delivery of player account management features and enhancements.
Partner with UX/UI Designers to create intuitive and user-friendly account management interfaces, optimizing the user journey and driving customer satisfaction.
Tier Iii, Product Support Analyst - I/Dd
By Sandata Technologies At New York, United States
Follow established standards with queue and ticket management
Effectively communicate with peers and all levels of management
Ensure security of personal health information (PHI) and report any violations or observations to management.
Demonstrated working knowledge/experience with SQL to include schemas, ability to read and understand data models, and write/update/run SQL queries.
Facilitate meetings with internal teams, transfer knowledge
Working knowledge of RDBMS concepts; ability to read and understand the data model
Product Support Tech I - Remote
By Terex Corporation At United States
Must have strong interpersonal and communication skills.
Knowledge of engines is highly preferred.
Hands-on knowledge of Genie product line is desirable.
Knowledge of construction and/or automotive equipment is a definite plus.
Experience in customer service or technical support.
Excellent learning and training skills.
Product Manager I Jobs
By FOX Tech At Los Angeles, CA, United States
Liaise with various partners like the CMS team and Editorial as required on new capabilities
Gather requirements to define minimum viable product and phasing
Experience writing product specifications for development teams
BA/BS in Computer Science, engineering, related disciplines or equivalent practical experience
a Snapshot Of Your Responsibilities
Work effectively with a team of developers to ensure a consistently smooth process of code deployment to market
Product Manager I Jobs
By Frost At San Antonio, TX, United States
5+ years of experience in product management with a record of successfully delivering complex products and services
Communicate with management and product stakeholders to show product features
Work with support teams to understand solution architecture, operational impacts, and ensure that solutions meet stakeholder requirements
Bachelor’s degree in computer science, business, a related field, or equivalent work experience
Extensive experience with Agile methodologies including Scrum and Kanban
Advanced knowledge of bank operations and financial solutions
Product Copywriter I Jobs
By Backcountry At Park City, UT, United States
Experience working within a Content Management System
Synthesize information from catalogs, vendor websites and representatives, third party resources, and firsthand experience
Experience writing for e-commerce or related industries (outdoor, lifestyle, cycling)
Deep knowledge of the products that we carry and culture surrounding these target markets
This position is based onsite in our Park City, Utah Headquarters office
Write product descriptions for e-commerce retail sites
Product Manager I Jobs
By Sezzle At United States
Strong stakeholder management and leadership skills
Experience in leading teams and/or influencing outcomes
2+ years of experience using qualitative and quantitative methodologies to understand customers ability to explore and structure customers' insights
Strong analytical and data visualization skills
Ability to translate product needs into technology requirements
Experience in payments, fin-tech, or credit building industries
Desktop Support Tech I
By V R Della Infotech INC At Kansas City, KS, United States

Experience Required: 1-2 years related experience, Ability to read technical documentation, Ability to write technical documentation, Prior experience in a Service Desk or Desktop Support role, ...

Phlebotomy Support Tech I - Laboratory - Monett
By CoxHealth At , Monett, Mo

Summary Job Summary The Phlebotomy Support Technician I is responsible for the collection and processing of blood and other specimens as directed. Performs proper specimen collection by confirming ...

Eft Support I Jobs
By Pathward At United States
Support and provide feedback to Management in the development of strategies, policies, and key performance indicators.
Identify risk, set action plans, and meet regulatory requirements using internal controls.
Typically requires less than one year of related experience.
Minimum of one year of related experience preferred.
Excellent verbal and written communication skills
Research and resolve customer account and transaction inquiries both internally and externally.

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Product Support Tech I to join our team and provide top-notch customer service. You will be responsible for troubleshooting customer issues, providing technical support, and helping customers get the most out of our products. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview Product Support Tech I is a technical support role that provides customer service and technical support to customers who have purchased products from a company. The role involves troubleshooting customer issues, providing technical advice, and resolving customer complaints. Detailed Job Description Product Support Tech I is responsible for providing technical support to customers who have purchased products from the company. The role involves troubleshooting customer issues, providing technical advice, and resolving customer complaints. The Product Support Tech I must be able to quickly diagnose and resolve customer issues, as well as provide customer service and technical support. Job Skills Required
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to troubleshoot and diagnose customer issues
• Ability to provide technical advice and support
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Knowledge of computer hardware and software
Job Qualifications
• High school diploma or equivalent
• Technical certification or degree in computer science or related field
• Experience in customer service and technical support
• Knowledge of computer hardware and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of troubleshooting and diagnosing customer issues
• Knowledge of providing technical advice and support
Job Experience
• Previous experience in customer service and technical support
• Experience in troubleshooting and diagnosing customer issues
• Experience in providing technical advice and support
Job Responsibilities
• Troubleshoot and diagnose customer issues
• Provide technical advice and support
• Respond to customer inquiries and complaints
• Resolve customer issues in a timely manner
• Maintain customer records and documentation
• Monitor customer feedback and provide feedback to management