It Infrastructure Intern Jobs

Basic workspace maintenance in document management system

Possess strong technical and organizational skills

Excellent written and verbal communication skills in a professional environment.

Assist end-users to resolve issues

High level of integrity, accuracy, dependability and enthusiasm

Ability to handle confidential information with discretion

Support ELO tablets and respond to user requests for service, troubleshoot problems.

Perform minor repairs to equipment and arrange for other servicing needs.

Identify and report system issues to vendors.

Monitor and test resolution of those issues sent to vendors.

Basic troubleshooting of Wi-Fi issues from customers as well as escalation of such issues to Wi-Fi tech support team.

Basic support of technology related issues from customers and escalate

A combination of education and experience to qualify at the GS-07 level.

Consulting with customers to identify and specify requirements.

Diagnosing and resolving problems in response to customer reported incidents.

Writing, debugging, and maintaining code, and integrating hardware and software components.

Maintaining, monitoring, performance tuning, backup, and recovery of data.

Installing, testing and maintaining network operating systems software and monitoring network capacity and performance.

Manage team to achieve cross functional capabilities with project development and execution.

Preparation and monitoring of various management metrics and reports

Responsible for Cloud migration vision and server management regardless of compute architecture

Bachelor’s degree required or demonstrated equivalent combination of education, training and experience

Responsible for the purchase of all IT related equipment and manages vendor relationships for IT equipment

Experience with DevOps and Continuous Delivery frameworks

• Requires strong verbal communication, organization & time management skills

Responsibilities for this position include, but are not limited to:

• Assisting with documentation of procedures as needed; written communication skills helpful

• Working knowledge of typical PC hardware and software required

• Windows 7 and 10 Professional/Enterprise, Windows Server experience is required

• Experience with Microsoft Office and Microsoft Server products (SQL, O365, EndPoint, Active Directory) a plus

Lend IT support in areas such as cybersecurity, programming, analytics, and data center management

Computer Science, Information Technology, or Management Information Systems major or related field

Shadowing and training experiences with knowledgeable professionals

Excellent analytical and problem-solving skills

Gain hands-on experience in an IT position

Support the IT team in maintaining hardware, software, and other systems

Basic computer troubleshooting skills (traditional workstations and mobile devices)

What You Will Learn from Your Job Responsibilities:

Assist with supporting the IT operational needs across all departments

Install, configure, test, monitor, and troubleshoot end-user workstations and related hardware and software to maintain required desktop service level agreements

Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring IT support operations

Maintain inventory of all IT owned systems and applications

Strong customer service, interpersonal skills, analytical, problem solving and decision-making abilities.

Monitor, analyze, and resolve systems incidents for our managed services clients (password reset, printer not working, issues with software, etc.).

Basic knowledge of computer networking and troubleshooting.

Strong oral and written communication skills, including the ability to communicate with others in English.

Pursuing IT certification and/ or undergraduate degree in Computer Science or related field.

Field phone calls, emails, and alerts and create tickets.

Sound programming skills using language like Python

Understanding of IT infrastructure services

Currently enrolled in college pursuing a relevant degree

USA - California - Mountain View/Sunnyvale

This summer internship is full-time (40 hours/week) beginning May/June 2023 and will last three months.

§ Computer equipment support and administration.

§ Server room maintenance and administration.

§ Periodically audit voice and data systems for possible failures and timely correction.

§ Protect the network by monitoring the security systems and overall usage of network traffic.

§ Periodically audit computer equipment with security tools to detect unauthorized software or information.

§ Maintain inventory control programs in coordination with your immediate boss considering all branches of the company.

OC / WC Windows 7 OS desktop and laptop replacement projects.

Imaging and after hour work to complete IT related projects.

Responsible to work on the >40 laptop computer images and preparation required for end-of-life replacement throughout the summer.

Responsible for providing administrative, technical, clerical and/or public relations support as assigned by department or executive leader.

Coordinates and supports organizational activities and projects (at times including weekends).

Promotes a positive work culture and upholds clinic policies and procedures, including the WE CARE standards of Behavior.

Demonstrates Senior IT Management experience driving & defining complex IT strategy.

Demonstrates management experience with budgets in the range of $4-10 million.

Effective project management skills to lead multiple IT disciplines that include software development, technical support, systems architecture, etc.

Negotiating and collaboration skills with third party IT business partners.

Advanced decision making and problem-solving skills.

Be responsible for performance, availability, and scalability of the Subaru infrastructure.

Willing to take on new assignments, grow in capabilities, and learn new things

Excellent customer service skills and the ability to work in a team environment

User support for troubleshooting of ML Automation issues

Assist in the configuration of D365 invoice automation

Work with application team to develop new Accounting process

Basic-level understanding of web applications and Accounting

Any relevant certifications or prior IT experience would be a plus.

Strong problem-solving skills and ability to troubleshoot technical issues.

Excellent communication and interpersonal skills, with the ability to work effectively within a cross-functional team.

Ability to manage time effectively and prioritize tasks in a dynamic work environment.

Assist in the setup, configuration, and maintenance of computer hardware, software, and peripherals.

Provide technical support to employees, troubleshooting hardware and software issues, and resolving user problems.

Other responsibilities and accountabilities may be assigned based on business and organization needs

Assisting with computer network security by scanning for vulnerabilities and viruses

Gain entry, exposure, and experience in the IT industry

Excellent written and verbal communication skills

Strong analytical and problem-solving skills

Ability to prioritize tasks and manage multiple projects

Knowledge of enterprise system monitoring and management tools such as, Service Now, Jira, PRTG, Nectus

Performs related duties and fulfills responsibilities as required.

Bachelor’s degree in computer science, information technology, or similar and 5+ years of related experience

Extensive experience with IT systems, networks, and related technologies

Experience in problem-solving and implementation in wireless, servers, networking

Applicable professional qualification, such Microsoft, Cisco, VMware, CompTIA

Work with our IT Vendor Management team to generate analytics related to performance of our top vendors

Support our IT Finance lead with the monthly budget review and forecasting process

Gain valuable experience working closely with experienced IT executives

Working knowledge of Microsoft Power BI will be a major plus.

The individual in this role will perform a variety of tasks:

Assist our IT PMO team with analyzing our global project portfolio

§ Gain hands on practical experience to the full gamut of Help Desk roles and responsibilities.

§ Pursuing a Bachelor Degree in Computer Science, Engineering (Computer, Systems, Electrical), Computer/Management Information Systems

If this looks like your ideal internship experience…

§ Strong analytical ability and communication skills

§ Proven leadership and interpersonal skills

An intern should expect to spend a minimum of 10-15 hours per week in structured activities in our local office.

Working knowledge of Windows Operating Systems (Windows 10/11), - Mac helpful but not required.

Working knowledge of Microsoft Office 2016/2019 or 365

Troubleshoot issues with equipment, i.e. printers, and computers

Run software updates and backups as requested

Participate in the deployment of new desktops or applications.

Basic understanding of a Microsoft Windows environment is helpful