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Front Desk Agent Jobs

Front Desk Agent Jobs
By Fairmont Century Plaza At , Los Angeles, 90067 $26.50 an hour
Previous experience with OPERA required
Visa Requirements: Must provide proof of eligibility to be employed in the United States of America.
Greets all Guests courteously, using the Guest’s name whenever possible
Resolves guest complaints and concerns with a solution that is tailored to the guests and is solved in a timely manner
Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions
Maintains a perpetual presence on the Reception Desk throughout the hours of the shift
Front Desk Agent - Daily Pay Available
By White Lodging - Austin Market At , Austin, 78701 Up to $17 an hour
Hospitality experience not required but a plus
The Front Desk Hotel Agent will welcome and register guests, providing flawless service, anticipating and exceeding expectations to resolve issues
Expertly understand and share information about hotel services, amenities, and the city
Follow all processes and procedures, including handling guest information and payment information
Day 1 Medical, Dental and Vision insurance
Vacation/Paid Time Off (PTO) with rollover
Lana'i Ambassador (Front Desk Agent)
By Four Seasons At , Lāna‘i City
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
Energizing Employee Culture where you are encouraged to be your true self!
Comprehensive learning and development programs to help you master your craft.
Inclusive and diverse employee engagement & recognition events all year-round.
Exclusive discount and travel programs with Four Seasons
Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
Front Desk Agent Jobs
By Marriott International, Inc At , Marina Del Rey, 90292 $26.65 an hour

Additional Information Pay: $26.65/hr Job Number 23149426 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Marina del Rey, 4375 Admiralty Way, Marina Del ...

Lifestyle Front Desk Agent Substitute
By Marriott International, Inc At , New York, 10010 $32.87 an hour

Job Number 23147759 Job Category Rooms & Guest Services Operations Location The New York EDITION, Five Madison Avenue, New York, New York, United States Schedule Part-Time ...

Night Auditor (Front Desk Agent)
By TPG Companies At , Washington, 20001 $20 - $21 an hour
Hotel experience preferred but not required. We are willing to train.
Have computer skills and the ability to learn hotel operating system, MS office and internet.
Full benefits package included for full-time employees!
Greet customers with a friendly and sincere welcome;
Provide accurate information about local attractions and directions to venues;
Complete the registration process by inputting and retrieving information from a computer system;
Front Desk Agent Jobs
By Highgate At Honolulu, HI, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk.
Follow all standards required by the Forbes Five Star service such as
Must smile and maintain engaging expression
Front Desk Agent Jobs
By Hotel Nikko San Francisco At , San Francisco, 94102 $31.02 an hour
2 years of Front Desk experience and/or strong customer service experience within an upscale working environment
Ability to operate computerized front office system; OPERA & Micros experience a plus
Pre-Tax Commuter and Parking Benefits
Make all guests feel welcomed
Accept, sort, and distribute all messages, small packages, and mail for guests
Produce, generate, and distribute all required reports including, but not limited to room reports, bucket checks, and VIP reports
Front Desk Agent - The Westin Riverfront Resort & Spa
By East West At , Avon $22 an hour
Previous customer service experience required
Previous experience in a luxury hotel or resort setting preferred
Answer and direct all internal and external guest calls
Identify guest needs and assist with all guest requests
Dispatch Service Express Runners and other hotel staff via two-way radio
Handling of basic cash and credit transactions
Sr Service Desk Agent
By Cayuse Commercial Services, LLC At , Remote $24 - $27 an hour
Experience with ServiceNow IT Service Management System.
Associate degree or technical training in Computer Science, Information Systems Management, or equivalent work experience in a relative field.
Computer knowledge and experience to include: a foundation in Microsoft Office Suite and Mac IOS
The ability to successfully handle customer requests and document in work management tools and applications
Minimum Job Skills and Qualifications
Experience preferred Service Desk or Customer Service experience
Front Desk Agent - The Cosmopolitan
By MGM Resorts International At , Las Vegas, 89109
Six (6) months previous cash handling experience
One (1) year face to face guest service experience
Experience in a similar resort setting
Partner with Housekeeping and other related departments to meet guest expectations and special requests
High school diploma or equivalent
Work varied shifts, to include weekends and holidays
Service Desk Agent Jobs
By Cayuse Commercial Services, LLC At , Remote $20 - $22 an hour
Experience with ServiceNow IT Service Management System.
Associate degree or technical training in Computer Science, Information Systems Management, or equivalent work experience in a relative field.
Provides complex and unique technical troubleshooting assistance, accurately assesses and records problems in the problem management tool
Provide end user device management and support, including desktops, laptops, and PDAs
Manages continuous improvement through ongoing collection of data and information regarding customer requirements
The ability to successfully handle customer requests and document in work management tools and applications
Front Desk Agent- Overnight
By Rosewood Hotel Group At , Dallas
Ability to communicate (verbal and written) in English with co-workers, guests and management.
Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain complete knowledge at all times of:
Set up accurate accounts for each guest checking in according to their requirements (i.e., sharewiths, separate room/tax/incidentals, comp).
Night Auditor/Front Desk Agent
By Naples Bay Resort At , Naples, 34102 $16.49 - $19.86 an hour
Hotel experience: 2 years (Preferred)
Naples, FL 34102: Reliably commute or planning to relocate before starting work (Required)
Pay: $16.49 - $19.86 per hour
Front Desk Agent Jobs
By The Resort at Paws Up At , Greenough, 59823 $18 an hour
Check guests in and out through resort systems.
Ensure all guest folios are accurate and reviewed prior to the guest departure.
Reply to Paws Up App messages are received and replied to in a timely and professional manner.
Send out daily app messages to guests on property promoting events, activity openings, spa openings, etc.
Answer phones in a timely and courteous manner and dispatch calls accordingly while following the company’s phone etiquette standards.
Act as liaison between the guest and departments on guest requests, ensuring follow through, completion, and resolution.
Front Desk Agent Jobs
By Rosewood Hotel Group At , New York $29.73 - $33.44 an hour
Comply with quality assurance expectations and standards as directed by management (Forbes and LQA).
Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
Bachelor’s degree or equivalent work experience.
Minimum 1 year experience in a similar capacity for a luxury or ultra-luxury property.
Medical, dental, vision and retirement benefits
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
Front Desk Agent Jobs
By Marriott International, Inc At , San Francisco, 94108 $33.58 an hour

Job Number 23145072 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton San Francisco, 600 Stockton Street, San Francisco, California, United States Schedule ...

Front Desk Agent Jobs
By Loews Hotels & Co. At , Coral Gables, 33134
Knowledge of computer programs utilized in property management
Is polite, friendly, and helpful to guest, employees and management
Promotes and applies teamwork skills at all times
General knowledge of hotel departments
Excellent communication skills – oral and written
Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests
Guest Service Representative Front Desk Agent
By Marriott International, Inc At , New York, 10001 $29.49 - $39.32 an hour
We’ll support you in and out of the workplace by offering:
Job description subject to property modifications & job duties
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Front Desk Agent Jobs
By Sage Hospitality At , Teton Village $21 - $22 an hour
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
excited to enrich lives, one experience at a time.
Some of our benefits are:
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.

Are you looking for a job that offers great customer service and the opportunity to be part of a dynamic team? We are looking for a Front Desk Agent to join our team! As a Front Desk Agent, you will be responsible for providing excellent customer service, answering phones, and assisting guests with their needs. If you have a passion for hospitality and customer service, this is the job for you!

What is Front Desk Agent Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Ability to handle difficult customer situations
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work flexible hours

What is Front Desk Agent Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
• Ability to work independently and as part of a team

What is Front Desk Agent Job Knowledge?

• Knowledge of hotel operations
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software
• Knowledge of local area attractions and services

What is Front Desk Agent Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Previous experience in a front desk role

What is Front Desk Agent Job Responsibilities?

• Greet and welcome guests upon arrival
• Answer inquiries from guests regarding hotel services, facilities, and other information