Front Desk Agent - The Westin Riverfront Resort & Spa

The Westin Riverfront Resort & Spa is looking for a customer service oriented Guest Service Agent to join our team. If you enjoy working as a part of a team and have excellent communication skills, we would love to meet you!

Duties Include:

• Check-in/check-out
• Identify guest needs and assist with all guest requests
• Answer and direct all internal and external guest calls
• Handling of basic cash and credit transactions
• Dispatch Service Express Runners and other hotel staff via two-way radio

Location: The Westin Riverfront Resort & Spa, Managed by East West Hospitality - Avon, CO

Start Date: ASAP

Employment Type: Full Time, Year Round

Pay Rate: $22/ hour + potential commissions

Schedule: 8hr shifts, 5 days/week, both AM and PM shifts

• Previous customer service experience required
• Previous experience in a luxury hotel or resort setting preferred

Benefits & Perks:

• Dental, Vision, & Accident Insurance
• Health Insurance - Choose from three plans!
• $500 Referral Program
• 401(K) Plan with Employer Match
• Discounts at Eye Pieces
• Winter Incentive Program
• Marriott Hotel Discounts Worldwide
• Corporate Discounts with Perk Spot
• Life Insurance
• Paid Time Off
• Career Development Trainings
• Discounted Gym Membership at The Athletic Club Westin
• $6 Employee Lunch
• Employee Assistance Program
• Sabbatical Program

Why East West:

At East West our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve.

Our mission is to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong. That starts by living true to our core value, Embracing Diversity. These principles are always top of mind and are never in question.

WE BELIEVE

• We believe inclusion and diversity are integral ingredients to progress.
• We believe racism, discrimination and acts of violence are intolerable.
• We believe that being unique is powerful.

WE WILL

• We will listen and create opportunities for all voices to be heard to inspire positive change.
• We will commit resources to new and existing initiatives.
• We will actively pursue diversity and inclusion.

We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.