Register
Recruit Create CV

WFH Customer support Jobs in Union, Arkansas

Customer Support Jobs
By InComm Payments At United States
Define and manage support processes for healthcare & benefits accounts for activities such as
Manage coverage of customer support hours per service level requirements.
Define escalation procedures, including work with product and engineering teams to troubleshoot problems; manage ticket backlog
5+ years experience of customer support, preferably in the financial or health insurance services industry
Experience managing platforms such as Zendesk or Salesforce Service Cloud.
Assist in evaluating emerging support channels and technology.
Director Customer Support Jobs
By Swooped At United States
Understand intrinsically the need to be customer-focused and be constantly challenging how we can improve customer experience
10+ years of experience in customer support of enterprise products, with a significant focus on distributed systems
Strong experience with public cloud providers
Experience working with and administering/customizing Zendesk
Experience supporting a SaaS platform
Experience supporting a streaming platform and/or Apache Kafka
Customer Care Specialist Wfh
By HealthTrust Workforce Solutions At United States
Act as a backup to data Entry/Reporting team in monitoring and effectively maintaining the volume of all DHP Credentialing mailboxes.
Answers incoming inquiries from DHPs, Facilities and Agencies by clarifying desired information; researching, locating, and providing essential information
Resolves problems by clarifying issues; researching and exploring answers and determining alternative solutions
Escalates unresolved problems to immediate supervisor for resolution
Fulfills Facilities’ requests for credentialing by sending credentialing packets or links to all DHPs entered in Inventory Log
Accurately record all follow up activities in Inventory Log (Follow up and Sent to Facility)
Ctms Coordinator Wfh Jobs
By McKesson At Pueblo-Cañon City Area, United States
Escalate all appropriate information to budgets, finance, or Research Operations management as deemed necessary.
Know and understand the organization’s work management processes and structures.
Finalizes the build in the clinical trial management system with the clinical trial agreement.
Be a resource to internal groups for any financial rate related questions regarding the build within the Clinical Trial Management System.
1+ year experience with finance functions, preferably in a healthcare/clinical research environment
Knowledge of finance/accounting related to budgets and contracts
It Support Engineer Remote ( Wfh)
By HCL America, Inc. At United States
Knowledge of Active Directory and Group Policy management
Certifications in relevant IT fields are a plus Additional Skills:
Understanding of mobile device management (MDM) solutions
Experience with remote desktop support tools (e.g., TeamViewer, AnyDesk)
Remote work from the comfort of your own home
Competitive salary and benefits package
Customer Support Engineer Jobs
By 15Five At United States
Queue management: No more than 5 in queue at the end of the day/ if not closing 20 cases a day
Responding promptly (within SLA requirements) to customer inquiries
Knowing our products inside and out so that you can knowledgeably answer product questions
Use problem solving skills and troubleshooting guides to isolate the issue
Respond to team questions and help teammates out when possible and knowledgeable
1-3 years of experience in high volume customer support, specifically SaaS
Customer Support Jobs
By MHP – A Porsche Company At United States
Proven experience in help desk support or other customer support role
Associate's degree or 1 years of helpdesk work experience, required.
Excellent written and verbal communication skills
Serve as the first point of contact for customers seeking assistance over the phone or email
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Director, Customer Support Jobs
By Stride At United States
benefits and perks Stride offers
Meet your new teammates, learn what they do and what makes Stride a special place to work
Learn about our core values, mission, vision, and company goals
Meet the executive team and leaders across the organization, and being building strong relationships with them
Understand current support goals and priorities, KPIs, and roadmaps for the support team
Dive into our support tools, process flows and data, taking stock of current practices and infrastructure
Customer Support Coordinator Jobs
By Bellhop At United States
7) Execute the review management process.
At least 3 years of customer service experience, preferably in an app-based marketplace or logistical space
Excellent written and verbal communication skills
4) Seek guidance from senior managers as needed for higher complexity escalations with elevated risk of loss.
5) Provide process improvement recommendations for improving the customer experience.
6) Provide feedback to product managers and engineers based on learnings from customer engagements
Customer Support Researcher Jobs
By LexisNexis At United States
· Applying established standards to the order management process to effectively meet departmental objectives
Do you enjoying answering and researching legal queries?
Are you a customer-centric and data-driven individual?
Join us in shaping a more just world.
· Conducting research and providing information obtained by using internal and external resources
· Managing the life cycle of Expert Witness Search requests
Communications Specialist (Wfh) Jobs
By Vishram International Services At United States
Strong organizational and project management skills, with the ability to multitask and prioritize tasks effectively.
Plan and execute exclusive marketing campaigns for all brands of Vishram Management Group, ensuring effective promotion and brand visibility.
Proven experience in a similar role, preferably in the education or related industry.
Proficiency in using communication and marketing tools, including social media platforms, content management systems, and analytics software.
Assist with planning small- and large-scale events and contribute to writing promotional materials to boost attendance and enhance the overall experience.
Excellent written and verbal communication skills, with the ability to convey complex information in a clear and concise manner.
Customer Support Assistant Jobs
By Spirit Daughter At United States
2-3 years experience in Customer Support.
Must have experience with Instagram.
Some experience in retail or any customer-facing role. Customer-first attitude.
Excellent written and verbal communication skills.
Experience working in customer support software like Gorgias or Zendesk. Experience with Shopify, ReCharge, SendOwl.
Must be available on weekends.
Administrative Assistant - Wfh
By LP Entertainment Group At United States
Bachelor's degree or equivalent experience
Strong interpersonal, customer service and communication skills
Handle and coordinate active calendars
Ensure file organization based on office protocol
Provide ad hoc support around office as needed
Proficient in Microsoft Office suite
Clinical Programmer - Wfh
By Sarah Cannon At United States
Knowledge or Data Management in a clinical trial environment
Develops and tests corresponding data check programs to work with the Clinical Data Management System
Supports Data Management, Statistical Programmers, and Clinical staff in the ongoing maintenance and updates to the databases and corresponding documentation
Loads external data into the Data Management System and verifies accuracy of data load
Experience with JavaScript, Oracle, Access or SQL
Programming experience in an Electronic Data Capture (EDC) application or SAS
Office 365 Support Specialist (Wfh) ($25000.00 / Year)
By Talentify.io At United States
Experience with SharePoint Online including site creation, permissions, document management, etc.
Assist in completing configuration, script changes and non-coding solution changes when requested by end users and approved by management.
Execute unit testing for new system functionality and upgrades, ensuring that testing evidence is documented for change management purposes.
Recent college graduate with 1-3 years of experience
General knowledge of application lifecycle related to Office 365.
Experience with all Office 365 applications:
Customer Success Manager-Wfh Jobs
By RhythMed At United States
You are knowledgeable and have built and/or supported presentation development for senior management
You are experienced in expense report management
Create and edit senior management presentations utilizing PowerPoint.
Maintain distribution lists, SharePoint sites and file management.
Ability to interact with all levels of employees including senior management.
Calm and confident during high stress situations, experienced in handling confidential and sensitive materials with discretion
Customer Service Representative-Wfh Jobs
By GENESIS HEALTH CLUBS LEES SUMMIT LLC At United States
You are knowledgeable and have built and/or supported presentation development for senior management
You are experienced in expense report management
Create and edit senior management presentations utilizing PowerPoint.
Maintain distribution lists, SharePoint sites and file management.
Ability to interact with all levels of employees including senior management.
Calm and confident during high stress situations, experienced in handling confidential and sensitive materials with discretion
Support Analyst - Remote | Wfh
By Get It Recruit - Healthcare At Nashville, TN, United States

We are a dynamic and innovative company, seeking an enthusiastic IT Support Specialist to join our growing team. As a leading player in our industry, we prioritize delivering exceptional service and ...

Teacher - Remote | Wfh
By Get It Recruit - Educational Services At Chicago, IL, United States

Are you passionate about shaping the future of education? We are on a mission to transform the way students learn, and we're searching for dedicated tutors and teachers to join us on this exciting ...

Technical Support Specialist - Remote | Wfh
By Get It Recruit - Healthcare At West Hempstead, NY, United States

We are a dynamic organization seeking a dedicated Technical Support Specialist to join our team. As a Technical Support Specialist, you'll play a pivotal role in maintaining our office technology ...

Are you looking for a job that allows you to work from home and provide customer support? Look no further! We are looking for a customer support specialist to join our team and provide top-notch customer service from the comfort of your own home. If you have excellent communication skills and a passion for helping others, this is the perfect job for you!

WFH Customer Support job is a remote customer service role that involves providing customer service and technical support to customers via phone, email, chat, or other communication channels.

What is WFH Customer support Skill Requirements?

• Excellent communication skills, both verbal and written
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Proficiency with computers and software applications
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools

What is WFH Customer support Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools

What is WFH Customer support Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures

What is WFH Customer support Experience?

• Previous customer service experience
• Experience with customer service software, databases, and tools
• Experience with customer service best practices
• Experience with customer service policies and procedures

What is WFH Customer support Responsibilities?

• Respond to customer inquiries via phone, email, chat, or other communication channels
• Troubleshoot customer issues and provide