Register
Recruit Create CV

Teleradiology Customer Support Jobs

Customer Support Jobs
By InComm Payments At United States
Define and manage support processes for healthcare & benefits accounts for activities such as
Manage coverage of customer support hours per service level requirements.
Define escalation procedures, including work with product and engineering teams to troubleshoot problems; manage ticket backlog
5+ years experience of customer support, preferably in the financial or health insurance services industry
Experience managing platforms such as Zendesk or Salesforce Service Cloud.
Assist in evaluating emerging support channels and technology.
Director Customer Support Jobs
By Viirtue, Inc. At St Petersburg, FL, United States

Job Description Job Listing: Support Director at Viirtue Inc. Are You the Nerdy, Fun-loving Leader We've Been Searching For? About Viirtue Inc. We're the venture backed pioneers of a proprietary ...

Customer Support Hero, Flickr
By SmugMug At Mountain View, CA, United States
Organizational skills with the ability to manage numerous priorities at once
Acknowledge, troubleshoot, and resolve customer inquiries and complaints
Excellent written and communication skills
Ability to not only work independently, but as part of a team (all remotely!)
Role reports to: Customer Support Manager
Communicate with customers through email and social media
Director Customer Support Jobs
By Swooped At United States
Understand intrinsically the need to be customer-focused and be constantly challenging how we can improve customer experience
10+ years of experience in customer support of enterprise products, with a significant focus on distributed systems
Strong experience with public cloud providers
Experience working with and administering/customizing Zendesk
Experience supporting a SaaS platform
Experience supporting a streaming platform and/or Apache Kafka
Customer Support Engineer Jobs
By Peach At Oakland, CA, United States
Collaborate with product management and engineering teams to resolve customer issues and improve the product
Own support for Peach Finance customer’s production environments end to end
Experience managing ticket queues and implementing processes and procedures to improve team performance
2+ years of experience in technical customer support or similar positioning with a software company
Full benefits, including healthcare, parking and/or commuter benefit, gym membership, and more
Document and track customer support requests and resolutions in our ticketing system
Customer Support Technician Jobs
By University of Kansas At , Lawrence, 66045 $38,000 - $42,000 a year
Experience with educational assessment systems
High school diploma/GED and one year of relevant experience
Experience providing technical support via phone, email and chat.
Working knowledge of MS Office Suite including Excel, Word and Outlook
Basic working knowledge different operating systems such as Windows, MacOS, iOS/iPadOS, and ChromeOS
Excellent writing and verbal communication skills
Customer Support Technician Jobs
By Cartelux At , Remote
Familiarity with task management - Trello, Jira
If you're a self-managed, talented professional with exceptional relationship skills, we want to hear from you!
Understanding and experience of Responsive CSS and it’s frameworks, and their associated quirks
Experience as a content administrator managing complex CMS'
Experience with Javascript and MySQL
Experience with Google+ Facebook ads suite and analytics +
Overnight Remote Teleradiology Jobs
By RAYUS Radiology At Pennsylvania, United States

RAYUS Radiology has an opening for a radiologist to read remotely from 8pm-5am PST, 7 on 14 off (w/ elevated earnings). Position includes a base salary and elevated production bonuses. RAYUS ...

Customer Support Engineer Jobs
By Method At Austin, TX, United States
5+ years of experience in a customer support engineering role ideally managing relationships with fintech and/or API-focused companies
Experience in Financial Services / FinTech.
Experience working at a smaller stage company / start-up environment
Act as a Method Subject Matter Expert (SME) by being embedded with our Engineering and Customer Success Team
Diagnose and troubleshoot customer technical problems effectively
Identify patterns and contribute to product and system improvements
Customer Support Engineer Jobs
By Anyscale At , San Francisco, Ca $117,740 - $136,012 a year
Continuously improve the Customer Support process through process improvements and tracking, leveraging your team lead experience
Contribute to the development of support resources, including documentation and knowledge base articles
3+ years of experience in a technical role - either in customer support, software engineering, or similar
1+ years experience working with a major cloud provider (AWS, GCP)
Strong communication and interpersonal skills
Deliver outstanding technical support to our customers, ensuring a high level of customer satisfaction
Vp, Customer Support Jobs
By Maven Clinic At Utica-Rome Area, United States
Strong leadership and people management skills, with the ability to inspire and motivate teams to achieve their full potential.
Vendor management: Collaborating with external vendors and partners to optimize support operations and ensure service level agreements are met.
Bachelor's degree in a relevant field (business, management, healthcare, etc.). MBA or other advanced degree is a plus.
Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
Analytical mindset and data-driven decision-making abilities, with proficiency in leveraging customer support data and insights to drive improvements.
Experience in scaling customer support operations to support business growth and changing needs.
Customer Support Lead Jobs
By Tapcheck At Texas, United States
Proficiency with ticket management systems such as Zendesk and Jira; experience with Agile software development preferred
Balance responsibilities of leadership, escalation resolution, projects, and hands-on customer support
Bachelor's degree in business, finance, or related field
3+ years of experience from a similar role, preferably B2B, SaaS, and/or fintech
Excellent communication skills, both verbal and written
Strong problem-solving and decision-making abilities
Customer Support Humana Intake
By Rotech Healthcare At Orlando, FL, United States
Experience in medical field and administrative record management, preferred
Self-motivation, organized, time-management and deductive problem solving skills
Essential Job Duties And Responsibilities
Experience with medical billing practices and of billing reimbursement, preferred
One year of related work experience, preferred
Machines, Equipment And Technical Abilities
Customer Support Jobs
By HIRECLICK At Sioux Falls, SD, United States
Previous experience with Customer Relationship Management systems is preferred.
Participate in formal education and self-study to gain knowledge of HIRECLICK and recruitment software products.
Experience in communications, marketing, business, information systems, or comparable work experience.
Experience in assisting clients via phone, email, and webconferencing.
Excellent interpersonal and communication skills.
Strong analytical and problem solving skills.
Customer Support Jobs
By REPAIRIFY, INC. At Plano, TX, United States
Minimum of High School Diploma
Basic account billing and/or customer service background preferred.
Proficiency in QuickBooks a plus.
Customer Support Coordinator Jobs
By TimelyCare At Dallas-Fort Worth Metroplex, United States
Strong time management skills, with the ability to manage competing priorities.
Supporting our care coordination, case management, basic needs, and crisis support teams with intakes, follow-ups, social network monitoring, and urgent matters.
Prior customer support, care coordination, and/or crisis service experience in a remote environment
Develop a strong understanding and knowledge of the organization’s product, services, and processes to support patients and providers.
Use analytical skills to troubleshoot various systems and provide technical answers related to our TimelyCare platform.
Experience with Zendesk and Dialpad, preferred.
Customer Support Jobs
By Vitu At Minnesota, United States
Knowledge of automotive industry is required; dealership experience is preferred.
Excellent communication and interpersonal skills
Strong organizational skills and ability to follow directions
Strong computer and related technical skills
Respond to all customer and employee inquiries and issues with a positive attitude.
Audit and verify paperwork against DVS policies, providing notice to customers and to DVS as set by company procedures.
Customer Support Engineer Jobs
By 15Five At United States
Queue management: No more than 5 in queue at the end of the day/ if not closing 20 cases a day
Responding promptly (within SLA requirements) to customer inquiries
Knowing our products inside and out so that you can knowledgeably answer product questions
Use problem solving skills and troubleshooting guides to isolate the issue
Respond to team questions and help teammates out when possible and knowledgeable
1-3 years of experience in high volume customer support, specifically SaaS
Customer Support Jobs
By InfiCare Staffing At Phoenix, AZ, United States

Hi, I am Saurabh Kumar in the process of identifying excellent employee for our client's needs. Please review the requirement that I have posted below & let me know if you would like us to ...

Customer Support - Mobile
By InfiCare Staffing At Phoenix, AZ, United States
Understanding of supply chain management / order tracking and documentation preferred
Strong verbal and written customer service skills.
Strong interpersonal and organizational skills.
Prioritize and manage time effectively, while handling multiple priorities.
Provide day-to-day operational Employee helpdesk support via inbound calls and web support via live chats, email and portal activities.
Process service orders, answer questions, troubleshoot issues, maintain account information.

Are you looking for an exciting opportunity to provide customer support in the field of teleradiology? We are looking for a customer-focused individual to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing technical support. If you have a passion for helping people and a desire to make a difference, this could be the perfect job for you!

Teleradiology Customer Support job is a position that involves providing technical support to customers who use teleradiology services. The job requires a range of skills and qualifications, including:

• Knowledge of teleradiology systems, software, and hardware
• Knowledge of medical imaging and radiology
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to troubleshoot and solve technical problems
• Ability to work independently and as part of a team
• Ability to work with a variety of customers
• Ability to work under pressure and meet deadlines
• Ability to follow instructions and procedures
• Knowledge of HIPAA and other relevant regulations
• Knowledge of medical terminology
• Knowledge of medical billing and coding
• Knowledge of medical records management
• Knowledge of medical office procedures
• Knowledge of medical office software
• Knowledge of medical office equipment
• Knowledge of medical office supplies
• Knowledge of medical office filing systems
• Knowledge of medical office scheduling systems
• Knowledge of medical office billing systems
• Knowledge of medical office insurance systems
• Knowledge of medical office accounting systems
• Knowledge of medical office customer service systems
• Knowledge of medical office patient management systems
• Knowledge of medical office document management systems