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Teleradiology Customer Support Jobs in Arkansas

Customer Support Jobs
By InComm Payments At United States
Define and manage support processes for healthcare & benefits accounts for activities such as
Manage coverage of customer support hours per service level requirements.
Define escalation procedures, including work with product and engineering teams to troubleshoot problems; manage ticket backlog
5+ years experience of customer support, preferably in the financial or health insurance services industry
Experience managing platforms such as Zendesk or Salesforce Service Cloud.
Assist in evaluating emerging support channels and technology.
Director Customer Support Jobs
By Swooped At United States
Understand intrinsically the need to be customer-focused and be constantly challenging how we can improve customer experience
10+ years of experience in customer support of enterprise products, with a significant focus on distributed systems
Strong experience with public cloud providers
Experience working with and administering/customizing Zendesk
Experience supporting a SaaS platform
Experience supporting a streaming platform and/or Apache Kafka
Customer Support Engineer Jobs
By 15Five At United States
Queue management: No more than 5 in queue at the end of the day/ if not closing 20 cases a day
Responding promptly (within SLA requirements) to customer inquiries
Knowing our products inside and out so that you can knowledgeably answer product questions
Use problem solving skills and troubleshooting guides to isolate the issue
Respond to team questions and help teammates out when possible and knowledgeable
1-3 years of experience in high volume customer support, specifically SaaS
Customer Support Jobs
By MHP – A Porsche Company At United States
Proven experience in help desk support or other customer support role
Associate's degree or 1 years of helpdesk work experience, required.
Excellent written and verbal communication skills
Serve as the first point of contact for customers seeking assistance over the phone or email
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Director, Customer Support Jobs
By Stride At United States
benefits and perks Stride offers
Meet your new teammates, learn what they do and what makes Stride a special place to work
Learn about our core values, mission, vision, and company goals
Meet the executive team and leaders across the organization, and being building strong relationships with them
Understand current support goals and priorities, KPIs, and roadmaps for the support team
Dive into our support tools, process flows and data, taking stock of current practices and infrastructure
Customer Support Coordinator Jobs
By Bellhop At United States
7) Execute the review management process.
At least 3 years of customer service experience, preferably in an app-based marketplace or logistical space
Excellent written and verbal communication skills
4) Seek guidance from senior managers as needed for higher complexity escalations with elevated risk of loss.
5) Provide process improvement recommendations for improving the customer experience.
6) Provide feedback to product managers and engineers based on learnings from customer engagements
Customer Support Researcher Jobs
By LexisNexis At United States
· Applying established standards to the order management process to effectively meet departmental objectives
Do you enjoying answering and researching legal queries?
Are you a customer-centric and data-driven individual?
Join us in shaping a more just world.
· Conducting research and providing information obtained by using internal and external resources
· Managing the life cycle of Expert Witness Search requests
Customer Support Assistant Jobs
By Spirit Daughter At United States
2-3 years experience in Customer Support.
Must have experience with Instagram.
Some experience in retail or any customer-facing role. Customer-first attitude.
Excellent written and verbal communication skills.
Experience working in customer support software like Gorgias or Zendesk. Experience with Shopify, ReCharge, SendOwl.
Must be available on weekends.

Are you looking for an exciting opportunity to provide customer support in the field of teleradiology? We are looking for a customer-focused individual to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing technical support. If you have a passion for helping people and a desire to make a difference, this could be the perfect job for you!

Teleradiology Customer Support job is a position that involves providing technical support to customers who use teleradiology services. The job requires a range of skills and qualifications, including:

• Knowledge of teleradiology systems, software, and hardware
• Knowledge of medical imaging and radiology
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to troubleshoot and solve technical problems
• Ability to work independently and as part of a team
• Ability to work with a variety of customers
• Ability to work under pressure and meet deadlines
• Ability to follow instructions and procedures
• Knowledge of HIPAA and other relevant regulations
• Knowledge of medical terminology
• Knowledge of medical billing and coding
• Knowledge of medical records management
• Knowledge of medical office procedures
• Knowledge of medical office software
• Knowledge of medical office equipment
• Knowledge of medical office supplies
• Knowledge of medical office filing systems
• Knowledge of medical office scheduling systems
• Knowledge of medical office billing systems
• Knowledge of medical office insurance systems
• Knowledge of medical office accounting systems
• Knowledge of medical office customer service systems
• Knowledge of medical office patient management systems
• Knowledge of medical office document management systems