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Teleradiology Customer Support Jobs in California

Customer Support Hero, Flickr
By SmugMug At Mountain View, CA, United States
Organizational skills with the ability to manage numerous priorities at once
Acknowledge, troubleshoot, and resolve customer inquiries and complaints
Excellent written and communication skills
Ability to not only work independently, but as part of a team (all remotely!)
Role reports to: Customer Support Manager
Communicate with customers through email and social media
Customer Support Engineer Jobs
By Peach At Oakland, CA, United States
Collaborate with product management and engineering teams to resolve customer issues and improve the product
Own support for Peach Finance customer’s production environments end to end
Experience managing ticket queues and implementing processes and procedures to improve team performance
2+ years of experience in technical customer support or similar positioning with a software company
Full benefits, including healthcare, parking and/or commuter benefit, gym membership, and more
Document and track customer support requests and resolutions in our ticketing system
Customer Support Engineer Jobs
By Anyscale At , San Francisco, Ca $117,740 - $136,012 a year
Continuously improve the Customer Support process through process improvements and tracking, leveraging your team lead experience
Contribute to the development of support resources, including documentation and knowledge base articles
3+ years of experience in a technical role - either in customer support, software engineering, or similar
1+ years experience working with a major cloud provider (AWS, GCP)
Strong communication and interpersonal skills
Deliver outstanding technical support to our customers, ensuring a high level of customer satisfaction
Nanoanalysis Customer Support Engineer
By Oxford Instruments Plc At , , Ca $90,000 - $100,000 a year

Oxford Instruments Perks and benefits:

Are you looking for an exciting opportunity to provide customer support in the field of teleradiology? We are looking for a customer-focused individual to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing technical support. If you have a passion for helping people and a desire to make a difference, this could be the perfect job for you!

Teleradiology Customer Support job is a position that involves providing technical support to customers who use teleradiology services. The job requires a range of skills and qualifications, including:

• Knowledge of teleradiology systems, software, and hardware
• Knowledge of medical imaging and radiology
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to troubleshoot and solve technical problems
• Ability to work independently and as part of a team
• Ability to work with a variety of customers
• Ability to work under pressure and meet deadlines
• Ability to follow instructions and procedures
• Knowledge of HIPAA and other relevant regulations
• Knowledge of medical terminology
• Knowledge of medical billing and coding
• Knowledge of medical records management
• Knowledge of medical office procedures
• Knowledge of medical office software
• Knowledge of medical office equipment
• Knowledge of medical office supplies
• Knowledge of medical office filing systems
• Knowledge of medical office scheduling systems
• Knowledge of medical office billing systems
• Knowledge of medical office insurance systems
• Knowledge of medical office accounting systems
• Knowledge of medical office customer service systems
• Knowledge of medical office patient management systems
• Knowledge of medical office document management systems