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Technical Support Help Desk Jobs

Technical Help Desk (Emr/Ehr)
By System Soft Technologies At Plano, TX, United States
• Position requires strong phone skills and ability to empathic
Contract - Estimated 6+ Months
*Highly preferred some healthcare background.
• Monitor multiple inbound support channels including phone, email and incidents
• Triage, troubleshoot, resolve and escalate incidents as necessary
• Provide customer communications regarding ongoing incidents
Technical Support Analyst (Help Desk)
By Anuview At , Chandler
Work with Help Desk management to create and maintain accurate knowledge articles for the team.
Pre-Requisites / Skills / Experience Requirements:
Utilize provided knowledge articles to resolve issues.
Provide remote IT support using tools such as LogMeIn and MS Teams.
Bachelor’s Degree preferred; or relevant equivalent experience
Strong verbal and written communication skills
Technical Support Help Desk
By Collabera Inc.H At Addison, TX, United States
Verbal and written communication skills, attention to detail, and time management skills
Prior experience providing remote technical support and services.
Master AxiaMed’s product capabilities and serve as a subject matter expert for our clients and partners.
2+ years of technical customer support experience, preferably in a high-tech SaaS industry.
Fanatical commitment to customer success and knowledge of customer service principles and practices.
Solid analytical skills and a demonstrated motivation to solve tough technical problems.
Technical Support Help Desk
By Tech Magnetics At United States
Certifications or Desired skills if anyExperience with ServiceNow, Salesforce or similar ticketing system.
Microsoft O365, ability to type 40+ WPM, excellent time management
Able to work from home without distraction?
1 Year of experience in Help Desk technical Support
•Manage and report time spent on all work activities.
•Strong communication skills; both written and spoken.
Help Desk Support Technician
By Tryfacta, Inc. At Dundalk, MD, United States

Help Desk Support Technician Tryfacta is a leading company in the technology services industry that empowers clients to envision new business possibilities. We enable them to build and reshape ...

Help Desk Support Technicians
By E-talentnetwork At Middle River, MD, United States

Experience With Remote Troubleshooting Preferred.

Help Desk Support Jobs
By Seneca Resources At United States
The following skills and experience are preferred:
1. Answer inquiries from customer regarding request, incidents or problems
2. Document all aspect of the interaction in the ticketing system
3. Maintain a pleasant demeanor with all customer
4. Immediately escalate any issue identified as security related
2. Show respect and courtesy to all customer
Technical Help Desk Specialist
By Virtual IT Group At New York, United States
Strong organizational and time management skills.
Service Management certifications are beneficial but not essential (e.g. ITIL).
Relevant technical training, certifications, and education.
Manage the implementation of new technology.
Experience in a client-focused IT technical support role
Experience with an MSP preferred.
Help Desk Support (L1)
By STL Staffing At United States
Remote or onsite in Tulsa, OK
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician / engineer.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Maintain up-to-date knowledge of PC and networking hardware, software, and standards.
A+ Certification and Network + Certification required with Microsoft Certified Professional (MCP) preferable
Proven knowledge of basic computer hardware, including Dell, IBM/Lenovo, and HP.
Help Desk Support Jobs
By Solomon Page At Groveport, OH, United States
Experience using ticketing systems, writing technical support documentation and computer proficiency with hardware and software technologies is required.
Excellent customer service, verbal and written communication skills are a must.
Prior customer service, call center or help desk experience is required.
Provide first level support for all end-users.
Troubleshoot and resolve hardware, software and voice/data communication systems issues.
Follow up on all tickets in a timely manner and follow through to resolution.
Help Desk Support Jobs
By PRI Technology At New York, United States
Experience doing primarily hardware and software troubleshooting, Imaging, deployments, hardware installations, software upgrades, database management, active directory etc.
Experience with both Mac and Windows troubleshooting as well as inventory management
Adhere to company's IT standards for hardware/software, security, request/ticket tracking, source control, and change management.
Resolve issues with workstations, Microsoft Office products, Internet Explorer, remote access, FTP, proprietary software, , anti-virus, reporting, databases, printing,
Associate's Degree in Computer Science or related field and/or equivalent work experience is acceptable.
Experience working with Active directory, office 365, and working with ticketing systems
Customer Support Help Desk
By ecocareers At Calhoun, GA, United States

Are you looking for more? At Mohawk Industries, were committed to more more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a ...

Help Desk Support Specialist/Technical Support
By Tech Providers, Inc At United States
Relying on resources as trained (knowledge base, websites, support channels).
9am Eastern Time – 5:30pm Eastern Time.
34-36 hours per week during training/onboarding and Once the training is completed, it’ll be a 40 hour shift.
After the 1st week of the training, client will ship the equipment to the candidates.
Required to always be on camera during interview, training (3 weeks), and meetings.
Full-mandatory training class attendance (3 weeks) followed by production.
Technical Support Engineer / Help Desk Support
By Satair At Peachtree City, GA, United States
A Bachelor's degree in Accounting, Finance or an equivalent combination of education and experience in a related field
Qualified Experience / Skills / Training:
Maintain dialogue and open line of communication with sales, managers and customers about account status
2+ years' experience in accounting, business or administrative role. Position is open to new graduates of relevant degree programs.
Experience with SAP or an equivalent business system preferred
Required -Ability and willingness to learning new skills and competencies
Software Help-Desk Support Jobs
By Miles Technologies At , Remote $35,000 - $50,000 a year
Excellent Communication & Time Management skills
Detailed Oriented & Strong Analytical skills
Cooperative Team Player with Excellent Interpersonal skills
Intermediate Use & Knowledge of Microsoft Office and/or G-Suite (Google)
Creating Happy Customers by providing exceptional customer service
Troubleshooting & Recreating Software Issues reported by customers
Help Desk Support Jobs
By Fennemore Craig At , Fresno, 93711, Ca $58,000 - $62,000 a year
Management of help desk ticketing software including escalation and follow-up to completion;
Law firm experience and experience with iManage advantageous;
1-3 years’ of related experience in a related computer support role required;
Working knowledge of computer systems, networking and basic software application support;
Advanced troubleshooting skills and the ability to retain information and solve problems with minimal supervision;
Exceptional customer service skills; and
Help Desk/User Support
By Associated Bag At , Milwaukee, 53207, Wi
Work from Home Options available for certain positions
Educational Assistance up to $5,250.00 per year
Premium Salary with performance based merit awards and bonuses
Medical, Dental, and Vision insurance – Rich, comprehensive plans with broad network choices
- Flexible Spending Accounts - Medical and Dependent Care
- Vacation - Starting at two weeks, pro-rated first year
Help Desk And Department Support Coordinator
By The University of Pittsburgh At , Pittsburgh, Pa
Will this position accept substitution in lieu of education or experience?
Minimum Years of Experience Required
Additional details about Required Licensure/Certification
Help Desk and Department Support Coordinator
SVC HS Information Technology - Pennsylvania-Pittsburgh - (23003590)
Help Desk - Technical Support Engineer
By Verisma At , Syracuse, Ny $20 - $24 an hour
Prioritize and manage several open issues at one time
Document technical knowledge in the form of notes and manuals
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Familiarity with remote desktop applications and help desk software (eg. Service Now)
Excellent problem-solving and communication skills
Help Desk Support I
By The MIL Corporation At , Washington, 20009, Dc $45,000 - $55,000 a year
Highly motivated team player with the skills and ability to manage changing priorities
Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications
Assist all users with any logged IT-related incident when called upon
Accurately record, update and document requests using the IT service desk system
Install and configure new IT equipment
Resolve incidents and upgrade different types of software and hardware

Are you looking for a job that will challenge you and give you the opportunity to use your technical skills? Look no further! We are looking for a Technical Support Help Desk professional to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing customer service, and resolving customer inquiries. If you are a problem solver who enjoys helping others, this is the perfect job for you!

Overview Technical Support Help Desk is a customer service role that provides technical assistance to customers who are having problems with their computer systems, software, or hardware. The role involves troubleshooting and resolving technical issues, providing technical advice, and helping customers to use their systems more effectively. Detailed Job Description The Technical Support Help Desk role involves providing technical assistance to customers who are having problems with their computer systems, software, or hardware. The role involves troubleshooting and resolving technical issues, providing technical advice, and helping customers to use their systems more effectively. The Technical Support Help Desk is responsible for responding to customer inquiries, diagnosing and resolving technical issues, and providing technical advice and guidance. The role also involves providing customer service, maintaining customer records, and documenting customer interactions. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer systems, software, and hardware
• Ability to communicate technical information to non-technical customers
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Experience in customer service or technical support
• Knowledge of computer systems, software, and hardware
• Certification in technical support or customer service
Job Knowledge
• Knowledge of computer systems, software, and hardware
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of network systems and protocols
Job Experience
• Experience in customer service or technical support
• Experience in troubleshooting and resolving technical issues
• Experience in providing technical advice and guidance
Job Responsibilities
• Respond to customer inquiries and provide technical assistance
• Diagnose and resolve technical issues
• Provide technical advice and guidance to customers
• Maintain customer records and document customer interactions
• Monitor customer service metrics and ensure customer satisfaction
• Follow up with customers to ensure their issues are resolved